Operations Director II - Department of Transportation
City of BaltimoreAbout the role
THIS IS A NON-CIVIL SERVICE POSITION
SALARY RANGE:
$131,267.00 - $216,684.00 ANNUALLY
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary:
The Baltimore City Department of Transportation (DOT) is searching for a Deputy Director of Operations. DOT is responsible for the planning, design, building and maintenance of 2,000 miles of roadways; 7 miles of interstate highways; 298 bridges and culverts; 3,600 miles of sidewalks, curbing and gutters; 456 miles of alleys; 72,000 street lights; 1,300 signalized intersections; and 250,000 traffic and informational signs within the City of Baltimore. Additionally, DOT leadership coordinates regularly with the Maryland Department of Transportation on transit supportive infrastructure, major collaborative projects, and state and federal funding for roadway and bridge projects within the City of Baltimore. All Departmental activities are focused on re-envisioning and altering public rights of way to better serve all neighborhoods, all roadway users, and to ensure equitable investment across the City.
Essential Functions:
- Oversees and manages the Transportation Engineering and Construction (TEC), ADA Compliance, Right of Way, Maintenance, Traffic which includes the Automated Traffic Enforcement Violation System team, Conduit Divisions and others.
- Supports a positive workplace culture and develops a sense of belonging for employees.
- Collaborates with Agency Director and senior staff to improve project management and delivery, strategic planning, and intermodal asset management initiatives. Coordinates across DOT to improve interdisciplinary communications and business practices by seeking operational efficiencies across all divisions.
- Prioritizes emphasis on implementing Complete Streets design and engineering concepts across the City to ensure alignment on key projects including roadway improvements, ITS, transportation safety, bicycle and pedestrian, and other transportation- and mobility- related initiatives.
- Directs the collection and regular analysis of statistical data in all engineering, construction, and traffic projects to predict trends, patterns, and measure activity against best practices in traffic management, transportation engineering, and construction management.
- Coordinates with Division Chiefs to evaluate human resources needs and actions, resource management, and effective oversight of consultants and contractual agreements with third parties. Reviews and approves budgets, collaborates with leadership and staff to develop the annual Capital Improvement Plan (capital budget), and works with Agency Director and Chief Fiscal Officer to allocate resources across divisions, using an equity lens for project prioritization.
- Coordinates with other departments, private developers, and public utilities to ensure proper synchronization of projects and to minimize impacts to transportation corridors.
- Develops, evaluates and implements new or revised programs, policies, procedures, and goals to meet safety issues, ensure compliance with state and federal requirements, meet performance measures, and improve overall effectiveness.
- Ensures performance management, coaching, mentoring and development of team members through established HR processes, and existing or new training programs.
- Assesses organizational structure and manages workforce needs including staffing evaluations, hiring supplemental staff, implementing succession planning, developing staffing contingencies, and documenting work processes.
- Models effective interpersonal, communication and leadership skills through active listening, manag
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