Student Accounts Specialist, Bursar Operations, Hybrid

Current UC employees must apply internally via SuccessFactors 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.   

Job Overview

Serve in a cross-functional capacity for Bursar Operations and Bursar Loans & Collections.

 

This is hybrid work arrangement with in-office commitments required.

Essential Functions

• Monitor, review and examine documents that involve complex transactions for accuracy and prepare any necessary corrections.
• Audit ledgers for accuracy and prepare any necessary corrections.
• Reconcile ledger controls on a regular basis with a detailed analysis of discrepancies.
• Perform internal auditing of financial records.
• Recommend accounting and control systems.
• Evaluate and process payments, such as tuition, scholarships and third-party contract payments.
• Field internal customer service inquiries from university departments to resolve payment issues.
• Address vendor inquires and work with vendor to resolve.
• Gather data for reporting related to key performance indicators.
• Develop program objectives and monitor quantitative and qualitative data on progress toward objectives.
• Analyze, investigate, and respond to requests for loan and tuition account balance information.
• Act as a liaison to collection agencies, bankruptcy courts, federal agencies, and university departments.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). 
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Associate's Degree

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

Two (2) years related experience

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

 

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 10–14% of your salary.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (