Lead Data & Analytics Strategy Consultant

Job Title:

Lead Data & Analytics Strategy Consultant

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Job Overview: 

Concentrix Catalyst is seeking a Lead Data & Analytics Strategy Consultant that is part of our Data & Analytics Consulting team.  This pivotal role involves leading strategic discussions with client leadership, including defining analytics strategies, conducting data, AI and governance readiness assessments, and maximizing the value of their data. The ideal candidate will have a growth mindset, exceptional analytical skills, and the ability to influence and drive change at the highest levels of the organization.

Responsibilities & Duties: 

• Direct experience leading initiatives in at least two of the following areas: analytics strategy & road mapping, data governance, analytics organization planning, data literacy, or ethics.
• Guide technical and non-technical teams, fostering collaboration to design and recommend scalable data architecture solutions. This includes a strong delivery lead role, with an emphasis on Data Platform expertise.
• Leverage expertise in business, technology, and data to craft and execute data strategies that focus on optimizing people, processes, and technology. Create actionable, evolutionary roadmaps to maximize data and AI value.
• Analyze & synthesize insights from surveys, interviews, and workshops, consolidate findings, process mapping, and construct a business facing narrative of results.
• Direct experience with enterprise class data architectures for business intelligence and artificial intelligence use cases, ability to analyze client data assets.
• Ability to partner with technical and non-technical teams to discuss technical details and make recommendations.
• Be able to analyze and reverse engineer digital assets including BI reports, data structures, ETLs, Access databases and Excel files for the purposes of informing recommendations for go forward data strategies.
• Understand business concepts and performance management strategies.  Be able to quickly understand what KPIs and data strategies are most relevant to our clients, who span all business verticals.
• Leverage market/customer research, trends, and competitor analysis to assist our clients in their data strategies.
• Proven ability to drive results, have a take charge attitude, and be inspiring to client stakeholders at any level of organization. Able to bridge business / IT gap and become a trusted advisor.​
• Perform financial analysis and modeling, as necessary.
• Be able to estimate scope, duration, and cost of data, BI, & AI initiatives.
• Provide further insight into the firm’s overall strategy by identifying critical questions and performing ad-hoc analyses, as needed.

Qualifications: 

• Minimum of 7 years in developing and executing data strategies that align with business objectives, with a proven track record of engaging with a broad level of stakeholders including C-level executives.
• 5+