Senior Manager, GPS & GxP Learning Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications & Experience

Candidates for this position should have experience and a demonstrated track record of success collaborating across a matrix type organization. Candidates must have the proven ability to develop and implement learning simplification and drive compliance effectively. Candidates must also bring to this position a proven ability to impact change and influence across a Learning Ecosystem.   

Additional professional and personal requirements include:

• B.S in education, science, or related discipline, or its equivalent is highly desired.

• Minimum 7 years of experience with at least 5 years designing and implementing programs and initiatives from needs assessment through delivery.

• Minimum of 3 years’ management experience.

• Minimum of 5 years’ experience of ELMS and eLearning tools.

• Biotech/pharmaceutical/GxP industry or experience in a highly regulated environment strongly preferred.

• Extensive knowledge of SOPs and GxPs and the know-how to work and manage within a regulated environment.

• Strong change management skills and demonstrated ability to simplify and improve business processes.

• Excellent leadership skills with the ability to motivate and manage a team with matrix reporting relationships.

• Adaptable to a fast paced, complex, and ever-changing business environment

• Effective verbal and written communications skills.

• Excellent verbal communication, documentation, and technical writing skills.

• Demonstrated creative problem-solving skills under resource constraints and time pressure.

Key Responsibilities

• Executes GxP & Non-GxP Learning strategy – including working with stakeholders to determine learning needs and priorities and provides appropriate training to meet those learning needs.

• Develops training resources within functional departments to be able to identify and solve learning needs as they arise.  This takes the form of Trainer qualification, coaching and feedback and subject matter expertise on necessary Learning Management Systems (LMS).

• Evaluate training needs and participates in the development and delivery of training materials, for network initiatives, including but not limited to, Quality and GxP functions as needed, utilizing high-quality, innovative, timely, and effective learning solutions.

• Provides SME process knowledge and guidance on standard global LMS administration practices across the organization supporting all areas of compliance

• Maintain and improve current LMS processes and end user experience.

• Manages and develops direct reports by facilitating on-going performance management activities.  Leads team members, fosters professional development and growth, and promotes teamwork and cross-functional collaboration.

• Partner in developing training materials (ex: eLearning’s, Instructor led), in collaboration with SMEs, for existing employees ensuring all aspects of job responsibilities and expectations are met to improve efficiency, effectiveness and compliance and address gaps appropriately.

• Provide guidance and information to leadership on global LMS administration, LMS strategy, learning data standards & any other related processes.

• Manage projects and training initiatives which directly support Network and GxP initiatives, to effectively implement strategic business objectives in driving quality, compliance, and safety.

• Provides regulatory audit & inspection readiness and support to ad