Expert Team Regulatory Transformation – Customer Journey Expert- Product Management

<p>At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.</p><p></p><p><b>Team and organization</b></p><p>Credit risk models are of paramount importance to ING Wholesale Banking (‘WB’) given that they cover 50% of ING's capital consumption and provisions. The WB Capital &amp; Models department is co-owner of ING’s WB credit risk models and is pivotal in the delivery of the redeveloped WB credit risk models. The department is an integral part of ING WB in centrally optimizing and managing the WB balance sheet / capital by collaborating with all business lines and sector organizations across the Bank.</p><p>The department consists of three capital teams and four model expert teams, whereby one of the expert teams, Regulatory Transformation Team, has a cross-model scope providing Regulatory Expertise to support ECB on-sites and translates the impact of new policies and regulations to the WB model landscape. Business model ownership of the pricing models is a new and extended responsibility of this team. Therefore, we are looking for a Customer Journey Expert to join our Regulatory Transformation team who will support us with ownership, maintenance, improvement, and front office support of the pricing models.</p><p></p><p><b>Your role</b><br/>Pricing is at the heart of the commercial objectives of WB. In the highly competitive lending landscape of WB, it is crucial that we enable our WB front-office to select the right lending deals, which add to the WB profitability. This is where the pricing comes into play. We support the WB sector and lending organisation with pricing of complex deal structures and ensure sophisticated tooling to calculate the profitability of new deals. For our pricing function, we are looking for a Customer Journey Expert, who will collaborate with multi-functional set of stakeholders to execute the implementation of optimal pricing strategies, be a trusted advisor for sector and lending organisation on all pricing related topics and pricing calculations, and align the WB pricing models with model risk requirements. Being the biggest consumer of credit risk models, pricing models are open for continuous improvements. Pricing models are challenged with providing most profitable deals with the rollout of numerous regulatory changes. In this role, you will maintain and improve the WB pricing models, ensure the correct RWA values and attributes are distributed to FO in Pricing interfaces (CLO and Loan Pricer) and translated into the relevant performance measures including VR. You will team up with various stakeholders in the bank including Lending Tribe, Finance, Capital Management and COOR.</p><p></p><p><b>In your role of Customer Journey Expert- </b><b>Product Management you will:</b></p><ul><li>Maintain and improve WB pricing models, function as gate keeper of pricing governance, policy, and guidelines</li><li>Understand and analyse the impact of new credit risk models and components on pricing and provide insightful feedback</li><li>Assist in the implementation of improvements and changes in pricing (e.g. collect external and internal requirements (i.e. regulatory, functional, sustainability) impacting pricing models and timely communicate to key stakeholders (e.g. WB Lending Tribe, PricING squad, COOR, etc.) for implementation</li><li>Perform UATs of new implementations related to Pricing</li><li>Identify and keep track of the weaknesses in the Pricing models and provide solutions</li><li>Perform periodic model life cycle controls, support periodic model validation as well as CAS and ECB audit processes of pricing models, help to resolve raised findings together with the relevant stakeholders</li></ul><p></p><p><b>Job requirements for Customer Journey Expert- </b><b>Product Management:</b></p><p>We are looking for a profile with the following knowledge and experience.</p><ul><li>Have a strong business mindset with ability to blend technical skills with a strong understanding of business strategy to ensure pricing models align with strategic business objectives and market conditions</li><li>Good stakeholder management skills and organizational sensitivity to act within complex stakeholder environments across business lines and across the end-to-end value chain</li><li>Experience in the Credit Risk Domain</li><li>Knowledge of credit risk regulations (CRR3), ING policies, ING’s model methodology, and model key concepts (e.g., PD, EAD, LGD)</li><li>Knowledge on relevant sources, tools (e.g. Vortex, Loan Pricer, CLO) and processes for WB products is desired</li><li>Good understanding of ING’s credit risk data flows</li><li>Having knowledge of the Lending, FM, TS, Risk and/or Finance processes and pricing is a pro but