Senior Product Manager (HVACR/Building Automation)

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

Role Overview:

The Senior Product Manager will focus on building automation products with a specialized emphasis on network protocols and device integration (Heating, Ventilation, Air Conditioning, and Refrigeration) systems, the responsibilities and qualifications would be as follows:

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field with relevant experience or certifications in HVACR technology; master degree is highly preferred.
• 5+ years of Product Management experience, with at least 2-3 years focusing on building automation products for HVACR or similar industries.
• Proven track record of delivering products that involve HVACR systems and complex integrations using network protocols.
• Proven experience with IoT, smart buildings, building automation or connected device ecosystems including relevant integration protocols
• Extensive knowledge of networking protocols such as MQTT, REST, BACnet, and Modbus, and practical experience in applying these to refrigeration and HVACR equipment.
• Familiarity and experience with specialized HVACR integration tools, software, and platforms to enable effective control and data exchange between devices.
• Authorization to work in the United States without sponsorship.

Responsibilities

Product Vision and Strategy for HVACR Integration Tool Suite

• Developing a strategic vision for building automation integration products, with a specific focus on integrating HVACR systems, integration tools within our ecosystem of devices and enterprise software to service our customers.
• Conduct thorough market and customer needs analysis for building automation in HVACR, focusing on energy efficiency, system interoperability, regulatory and compliance for internal and external customers.
• Conduct competitive analysis and market research to identify trends, user needs, and opportunities.
• Define and monitor key performance indicators (KPIs) for product success.

Network Protocol and Device Integration Expertise

• Lead the design and development of tools and products that integrate with a variety of HVACR systems and devices using protocols like MQTT, REST, BACnet, Modbus, Zigbee, LoRaWAN and other protocols.
• Work closely with technical teams to ensure effective integration of these protocols, tools and training that enabling seamless device communication across HVACR systems.

Cross-Functional Collaboration for Specialized Devices

• Partner with engineering, design, sales, and customer support teams to create products that meet HVACR-specific and customer requirements.
• Facilitate collaboration with customers, third-party manufacturers, and vendors to enhance compatibility with industry-standard HVACR devices and systems.
• Develop and maintain alignment with internal product lines and product management, strategies, business goals, and roadmaps.

Customer-Centric Product Design

• Engage directly with end-users, contractors, and technicians in the HVACR industry to gather insights on usage patterns, pain points, ease of use, tool access, subscription models, and integration needs.
• Develop product vison and prioritize feature roadmaps to address unique challenges in HVACR, like real-time monitoring, temperature control, and remote diagnostics, interoperability with our devices, enterprise software, and third-party enterprise software.
• Define technical documentation, marketing collateral, and training material to ensure adoption and success of customer onboarding and self-sustaining support for legac