Jobs and Careers
KO
Senior Salesforce Engineer
KongUnited States, United Statesfull_timeVerifiedPosted 16 Feb 2024
💰 $160,000/yr
About the role
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
The Senior Salesforce Engineer is a pivotal role responsible for strategizing, architecting, developing, and administering Kong's go-to-market (GTM) technology stack, primarily focusing on Salesforce. This role encompasses the integration of systems and tools utilized by sales, marketing, customer success, services, and support teams to generate leads, progress and close deals, manage customer relationships, and provide support.
In this capacity, you will deliver multiple concurrent, high-impact projects across cross-functional teams. You're expected to drive development and configurations throughout all phases of the project lifecycle. Additionally, you will develop and implement a GTM technology and architecture strategy that aligns with Kong's overall business goals, evaluate and select new technologies and tools to support the GTM team, ensure the efficient and effective use of GTM systems and tools, partner with cross-functional teams to identify and solve GTM challenges, and drive continuous improvement of the GTM technology stack.
We are seeking a leader with extensive GTM domain knowledge and operational experience, and a proven track record of driving business growth. You will join a small, talented team of builders laying the foundation for scalable operations. This global role reports to the Director of GTM Engineering.
Why should you want to work at Kong?
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!Why APIs Matter? APIs have been enabling innovation for decades!Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.Great Place to Work Certified in 2020 & 2021Kong employees exemplify our culture at our 2022 Sales Kickoff2022 Forbes Cloud 100 Honoree
Building Great Products - Learn why the world's largest companies love our tech!Kong Named a Leader in the 2021 Gartner Magic QuadrantOver 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
The Senior Salesforce Engineer is a pivotal role responsible for strategizing, architecting, developing, and administering Kong's go-to-market (GTM) technology stack, primarily focusing on Salesforce. This role encompasses the integration of systems and tools utilized by sales, marketing, customer success, services, and support teams to generate leads, progress and close deals, manage customer relationships, and provide support.
In this capacity, you will deliver multiple concurrent, high-impact projects across cross-functional teams. You're expected to drive development and configurations throughout all phases of the project lifecycle. Additionally, you will develop and implement a GTM technology and architecture strategy that aligns with Kong's overall business goals, evaluate and select new technologies and tools to support the GTM team, ensure the efficient and effective use of GTM systems and tools, partner with cross-functional teams to identify and solve GTM challenges, and drive continuous improvement of the GTM technology stack.
We are seeking a leader with extensive GTM domain knowledge and operational experience, and a proven track record of driving business growth. You will join a small, talented team of builders laying the foundation for scalable operations. This global role reports to the Director of GTM Engineering.
Why should you want to work at Kong?
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!Why APIs Matter? APIs have been enabling innovation for decades!Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.Great Place to Work Certified in 2020 & 2021Kong employees exemplify our culture at our 2022 Sales Kickoff2022 Forbes Cloud 100 Honoree
Building Great Products - Learn why the world's largest companies love our tech!Kong Named a Leader in the 2021 Gartner Magic QuadrantOver 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!
Responsibilities:
- Design, develop, test, and deploy high-quality Salesforce solutions, including custom apps, integrations, and workflows, that meet business requirements.
- Implement integration with other enterprise systems and third-party applications, and automate business processes using Salesforce tools.
- Work closely with stakeholders to define system requirements, customize the platform, and maximize the utility of Salesforce technology.
- Maintain a holistic view of all business processes and users to understand cross-functional impacts regarding configuration, process, workflow, and reporting.
- Lead the implementation of new Salesforce features and functionalities, ensuring the platform's stability and scalability.
- Provide technical leadership, guidance, and mentorship to junior team members.
- Ensure compliance with all security standards and policies in Salesforce implementations.
- Collaborate with cross-functional teams to design and implement innovative solutions focusing on user experience and business value.
- Stay up-to-date with Salesforce releases, features, and best practices to drive continuous improvement.
- Maintain system integrity, security, and scalability in coordination with Engineering, IT, and operations.
- Troubleshoot and resolve GTM workflow disruptions.
- Drive the execution and completion of projects, ensuring high-quality technical and process design and
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