Controls Service Technician - Field Services

What you will do

Johnson Controls has an exciting opportunity for a Controls Service Technician! This role offers a chance for travel and training customers and diagnosing/fixing complex technical issues in the security controls industry field. The team is based in Northbrook, IL, however; this role requires frequent customer site visits and travel. Get ready to jump start your career and make a difference for our customers!

How you will do it

• Installation: Install, configure, and maintain access control systems including hardware and software components.

• Repairs: Diagnose and fix issues with equipment

• Troubleshooting: Identify problems and implement solutions

• Customer support: Provide technical support and guidance to customers

• Documentation: Keep records of services performed, assets used, and customer interactions

• Training: Train customers on how to use and maintain their equipment

• Travel: Frequently visit customer sites to provide on-site service. Must be willing to travel 100% of the time.

What you will need
Required

• 4+ years experience in servicing and installing access control systems

• Proven experience as a service technician or in a similar role within the security industry is preferred.

• Strong knowledge of security systems, including access control mechanisms.

• Familiarity with system design processes and mechanical knowledge related to installation practices.

• Ability to build strong relationships with clients through effective communication and customer service skills.

• Problem-solving skills

• Technical aptitude

• Ability to work independently and in a team

• Strong hand and eye coordination

• Physical strength to lift, bend, stoop, walk, and squat

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.