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Senior Manager, Revenue Enablement - Sales
Outreach.ioUnited Statesfull_timeVerifiedPosted 19 Apr 2023
💰 $115,000/yr
About the role
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
The RoleOutreach is a leader in sales execution software and one of the fastest-growing technology companies in the country. In order to sustain our hypergrowth, we must continue to set up our internal teams for excellence.
The Senior Manager/Director of Revenue Enablement is responsible for developing and evolving our revenue enablement team to address and drive effectiveness, efficiency, and productivity of our Sales org. This role will own the design of Sales Org learning journey for both manager and front line reps from Onboarding to ongoing reinforcement. Revenue Enablement is part of Revenue Operations function and this role reports directly to VP of Revenue Excellence & Operations (REO).
LocationThis role will be located in Seattle and onsite 3 days a week.
The RoleOutreach is a leader in sales execution software and one of the fastest-growing technology companies in the country. In order to sustain our hypergrowth, we must continue to set up our internal teams for excellence.
The Senior Manager/Director of Revenue Enablement is responsible for developing and evolving our revenue enablement team to address and drive effectiveness, efficiency, and productivity of our Sales org. This role will own the design of Sales Org learning journey for both manager and front line reps from Onboarding to ongoing reinforcement. Revenue Enablement is part of Revenue Operations function and this role reports directly to VP of Revenue Excellence & Operations (REO).
LocationThis role will be located in Seattle and onsite 3 days a week.
Core Skills & Experiences:
- Business prioritization, alignment, and planning: Ensure the team's enablement program, learning journey, and approach align with the strategic priorities of the business and there is a cohesive approach across all segments and locations in achieving these priorities.
- Buyer and customer journey in SaaS industry: Understand the buyer/ customer journey in a sales cycle mapping to sales methodology, sales process, and sales stages to drive repeatable and predictable outcomes to our revenue performance and operation.
- Success and impact measurement: Proven track record of effectively developing enablement processes, metrics, and training/coaching programs. Understand key performance metrics in Revenue Performance from leading to lagging.
- Leadership: Experience in building, managing, and leading enablement teams and drive cross-functional collaboration
- Growth Summit/Revenue Kick Off: Running location RFP's, production team management, and agenda/content development, etc.
What you’ll do:
- Identify, prioritize, and align with Sales leaders and Revenue Operations partners on learning journey for both reps and managers in addressing operational barriers and challenges in achieving revenue performance
- Develop, maintain, and evolve onboarding and ongoing learning journey and program for our reps and managers to drive ongoing productivity and effectiveness
- Assess revenue and sales productivity performance metrics in order to identify gaps and opportunities in existing and reinforcement enablement programs
- Manage, coach, and evolve our high performing Revenue Enablement team in driving toward active and in the moment enablement
- Support planning and execution (agenda, activities, and content) for kick-offs or summits with 500+ attendees with specific outcomes aligned with GTM critical business priorities
- Establish key cross-departmental relationships to recruit advocates for revenue enablement and become a go-to resource for GTM team leaders to continually improve sales productivity performance
- Ensure program scalability and relevancy as the GTM organization
- Strategically balance the use of individualized training, group interactions, and self-serve resources across a variety of learning media.
Qualifications:
- Bachelor’s degree in psychology, communications, marketing, business, education or equivalent experience
- 8+ years of experience working in a SaaS organization with 5+ years of experience in GTM and 3+ years of experience leading a team
- 8+ years developing learning programs for sales/revenue teams
- Prior experience with different enablement platforms (LMS, CMS, Revenue Intelligence, etc)
- Familiarity with change management approaches (e.g. the ADKAR model)
- Ability to analyze outcomes and utilize data insights to drive decision-making (Outreach, SFDC, and Tableau)
- Practical experiences and knowledge of SaaS buyer journey and customer expansion process within a recurring revenue model
- Understanding and experience in rolling out different sales methodologies and processes (MEDDPICC)
- Experience using Outreach is preferred
- Experience working in rapidly changing and dynamic environments
- Exceptional communication skills and successful history of cross-functional collaboration
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