Network Deployment Manager (Rhode Island)

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. With sales of USD 1.7 billion in FY 2022, Landis+Gyr employs over 7,000 talented people across 30 countries and five continents.
For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.
Join us at Landis+Gyr, where we manage energy better - since 1896.

Candidates MUST be near or local to Providence, RI

 

Primary Statement of Duties:

• The Deployment Manager will lead, coordinate, and communicate the deployment plan jointly with the utility.
• Oversee metering endpoint and network deployment efforts. Manage installation sub-contractors responsible for installing endpoints (if applicable) and devices in accordance with the deployment plan.
• Lead the L+G AMI endpoint and network deployment SMEs
• Manage the installation subcontractors in connection with safety, quality, productivity, and professionalism.
• Assist the Program Manager  in working with product management to ensure deficiencies and defects found during testing and/or deployment are addressed
• Lead logistics resources to manage supply of  AMI endpoints and network  materials required for achieving the deployment plan
• Review and upgrade endpoint sampling, deployment and cross-dock processes.
• Manage the AMI endpoint and network equipment install audit process and oversee process improvement activities
• Develop deployment plan, reporting, and monitoring (include annual route plan, weekly targets)
• Manage network deployment to ensure daily performance and milestones are met
• Provide any customer complaints or claims to utility for resolution
• Escalate issues for effective problem resolution
• Provide technical direction for the AMI endpoints, and network equipment deployment.
• Work with installation subcontractors in field and at cross dock. 
• Ensure AMI endpoint and network equipment sampling processes followed per utility requirements (if applicable)
• Work closely with logistics resources to manage supply of AMI endpoint and network equipment required for achieving the deployment plan
• Coordinate all supply chain and logistic activities to support deployment plans.
• Provide safety reporting to utility for project subcontractors
• Provide project data to utility scheduler as needed
• Receive invoices and validate for accuracy
• Supports and adheres to the Company’s core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to the Company’s Code of Conduct and Ethics Policy.
• Represent the Company in a positive, professional manner when working with both internal and external customers.

 

Education and Experience (include required certifications, if any):

• Required Minimum Level of Education: High School/Equivalent
• Required Minimum Years of Experience: 5+ to 7

Desired Education/Experience:

• Bachelor's degree (BA/BS) from a 4-year college or university or 2-year degree from a technical institution strongly preferred.  In lieu of a degree, a comparable combination of education and relevant experience may be considered.  Military experience is also acceptable.
• Plus 7-10 years successful performance in a customer service / technical support-related position supporting in an electronic technology-related field including independent travel and customer contact.  Experience with utility operations and logistical support, field operations, construction or related field; Automatic Meter Reading (AMR) operations, and Radio Frequency (RF) systems is a plus.
• Strong computer/PC skills
• Proficiency in project management software & tools including MS Project, Excel, and Word.

 

• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Required/Desired Certifications: Must have a valid driver's license.

 

Knowledge/Skills/Abilities:

• Ability to analyze and troubleshoot an RF-based communication network.
• Triage and prioritize system failures accordingly Thorough knowledge of software operating systems, networking, and applications including SQL databases. Must have excellent computer skills including the ability to utilize Excel, Word, Outlook, and Customer Relationship Management (CRM) systems.
• Must have st