Benefits Technology Senior Program Manager

 Job Requisition ID: 90884 

Location Designation: Fully Remote 

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

 

 

Role Overview:

 

Reporting to the Strategic Partnerships Leader, this position will lead and provide oversight and coordination across various projects, products, and other initiatives across the Benefits Technology team.

This individual must exhibit leadership skills such as the ability to partner, lead, influence, and listen.  The ideal candidate is results driven, able to learn quickly, and willing to support a variety of support areas.

 

What You’ll Do:

 

• Support product strategy, roadmap, and execution of end-to-end processes.
• Build and maintain a level of technical knowledge about the assigned products and services supported; act as a SME resource and point of contact for internal partners.
• Work collaboratively with cross matrix partners to gather market intelligence about positioning, value propositions, channel conflicts/opportunities to inform development / implementation of winning strategies and tactics.
• Leverage competitive insights, market knowledge, and business acumen to create a vision for their supported program as well as a multi-year plan (or roadmap) to achieve it, with the goal of maximizing the value created over the short and long-term.
• Create, distribute, and educate sales teams (internal and external) with effective tools and materials that articulate the value proposition of assigned products and services; ongoing consultation as needed.
• Responsible for key initiatives and critical functions in support of the roadmap in support of profitable growth (including new sales, inforce growth, persistency, and participation results); lead cross-functional team(s) to deliver on the roadmap as they drive the work across the company end-to-end throughout the product lifecycle.
• Ability to leverage internal data and metrics to build their knowledge and drive effective business decisions; make business cases as needed to secure funding and organizational buy-in.

 

What You’ll Bring:

 

• Bachelor’s degree in business, health management or related field; with a minimum of 8 years of experience in the group insurance industry.
• Proven track record of developing strong relationships with matrix partners, distribution and vendors.
• Ability to identify strategic needs and lead with little or no direction, resource key projects, and drive sound business direction based on market findings.
• Open minded and creative – seeks ‘out of box’ solutions.
• Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.
• Goal oriented and personally accountable; resourceful and self-directed.
• Ability to work effectively in dynamic, rapidly changing, team-based environment.

• Act with agility and start up mentality; be prepared to engage quickly, switch gears, and take the next best action.

 

Competencies:

 

Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.

 

Strategic