Temporary Records Assistant

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Inquiries Regarding Application Status
Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application. For information regarding our general staff recruitment process, please click here to visit our FAQs web page to see answers for frequently asked questions, including what to expect, timelines, requests for special accommodation, and interviews. 

Location:

Claremont, CA

Job Posting Title:

Temporary Records Assistant

Job Details and Requirement:

Department:  Office of the Registrar           

Supervisor:       Assistant Registrar      

Last Updated:  2/5/2026         

The Office of the Registrar at Pitzer College is committed to fostering a culture of innovation, collaboration, inclusion, and diversity. The temporary Records Assistant position in the Office of the Registrar provides general customer service and clerical support for records, registration, and graduation related processes.      

                                            

• Records maintenance: Scanning and digital filing of forms, emails, and other documents into the appropriate digital records repository.
• Customer service: Provide support to the community through answering phone calls, assisting walk-in visitors, and responding to general email inquiries with accurate information.
• General administrative support: Maintaining office supplies, picking up and distributing mail, and performing other administrative support duties as assigned.

• Privacy and confidentiality: Learn and adhere to regulations outlined in the Family Educational Rights and Privacy Act (FERPA) and Pitzer’s policies and procedures in accordance with these provisions.
• Provide exceptional customer service to students, faculty, staff, and third-parties for in-person, phone, and email inquiries.
• Process academic record updates as assigned.
• Perform other duties as assigned.

The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong attention to detail and accuracy, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Excellent written and verbal communication skills, including the ability to explain academic policies clearly to diverse audiences.
• Outstanding customer service skills and the ability to engage effectively with students, faculty, staff, families, and external agencies.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort learning new technologies, databases, and student information systems.
• Ability to maintain confidentiality and comply with FERPA and institutional policies.
• Strong analytical and problem-solving skills, with the ability to identify issues, propose solutions, and exercise sound judgment.
• Ability to work collaboratively and independently, knowing when to take initiative and when to seek guidance.
• Professionalism, diplomacy, and respect in all interactions.
• Commitment to equity, inclusion, and delivering accessible, student-centered services.
• Adaptability to changing priorities, institutional needs, and evolving technologies.
• High level of integrity and accountability when working with sensitive academic data and records.
• Exhibit a positive attitude, strong work ethic, and sound professional judgment.

Experience/Education: Bachelor’s degree or equivalent experience in academic administration.

Supervisory Responsibility: No

• Staff: No
• Student: No

Time Type:  Part Time

Work Schedule: This is a temporary, non-exempt, staff position, working up to 19 hours per week from August 17th, 2026 up to December 18th, 2026. The schedul