Assistant Director of Maintenance and Custodial Services

Description

At Westminster College, we believe in immersive and enriching experiences that inspire creative thinking and problem solving. We believe in creating opportunities for several different paths to success over a lifetime and the potential to make an impact from wherever you are. For our students, we do this by providing real-world, hands-on learning opportunities, small class sizes, and talented professors dedicated to the individual. Our employees often remark that our tight-knit community creates an atmosphere fostering campus involvement that adapts to all interests. As a result, Westminster continues to be recognized for its excellence in higher education as one of the best small liberal arts colleges in the Midwest.

Reporting to the Director of Plant Operations and College Facilities Management, the Assistant Director of Maintenance and Custodial Services is responsible for delivering high quality and reliable maintenance and custodial services, event support, and emergency response services. This position lead, supervises, monitors, and evaluates the day-to-day activities of assigned staff to ensure the provision of services consistently meet high quality standards on a sustained basis. This position will also work closely with the Associate Director of Plant Operations and Compliance for matters related to safety and other compliance matters. The Assistant Director must be available to work major college events, occasional weekends or holidays, and maintenance related emergencies. Occasional shift flex time may be required. 

Requirements

Essential Functions:

The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities.

• Reviews and revises work methods and procedures of maintenance and custodial staff when necessary to ensure efficiency, cost-effectiveness and compliance with regulations, policies and standards.
• Develops and prepares work schedules, prioritizes and coordinates service deliveries to ensure effective workflow and operations; coordinates and adjusts schedules to accommodate supporting services for campus events and activities. Supporting services include, but are not limited to: Setting up tables and chairs, shoveling sidewalks, and painting residential housing rooms. 
• Ensure custodial service quality and task frequencies; coordinate services needed outside of typical scope when warranted.
• Perform routine inspections of college facilities and grounds to evaluate levels of service and identify deficiencies for follow-up action.
• Assist with assigned staff members issues involving coaching, mentoring, disciplinary actions and team building. 
• Proficiently utilizes program to submit, track, and follow-up on work orders. 
• Work with Procurement to manage the purchasing of supplies.
• Develops budget for area of responsibility.
• Work with maintenance on troubleshooting equipment issues and preventative maintenance by having working knowledge of HVAC, electrical, and plumbing.
• Quality inspections preformed periodically on day, night, and weekend shift, to ensure quality service in all college facilities. 
• Supervise the maintenance and custodial services operations and staff to ensure employees have appropriate equipment, resources, and training to perform their jobs and meet goals and deadlines.
• Assist with compliance of OSHA standards related to (but not exclusively) emergency preparedness, blood borne pathogens, hazard communication, fire extinguishers, lock-out tag-out, and personal protective equipment.
• Maintain employee training records. 
• Perform maintenance and/or custodial services duties with team as needed.

Job Requirements:

Education:  High School Diploma or equivalent required; bachelor’s degree preferred. 

Experience:  Minimum of 5 years of maintenance and custodial experience including 2-3 years in management of supporting facilities operation experience required.  

Skills:

• Excellent oral, written, and interpersonal communication skills;
• Ability to communicate effectively with a wide constituency, whether in person, over the phone, or electronically;
• Sincere dedication to exceptional customer service;
• Ability to produce high quality, accurate work in a fast-paced environment;
• Ability to successfully plan, design, and implement organized programs;
• Ability to demonstrate knowledge of cleaning, disinfecting, safety procedures, and experience in the operation of commercial custodial equipment;
• Ability to organize and prioritize;
• Ability to lead a team in a professional manner through establishing and