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Temporary Customer Support Rep

Vistra
Royal Lane Office, United Statespart_timeVerifiedPosted 26 Jun 2024

About the role

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

This position is responsible for support functions including site print and mail processing, return mail, bill audit and correspondence audit in support of the department work queue achievement, SLA’s and operational controls. This position will utilize existing tools/processes to handle printing and mailing of site requirements, diagnose and correct mail returned by the USPS as undeliverable, assist in user acceptance testing for new products and the audit invoices and correspondence for accuracy, regulatory adherence, content relevancy and brand specific requirements.

Job Description

This position is responsible for support functions including site  print and mail processing, return mail, bill audit and correspondence audit in support of the department work queue achievement, SLA’s and operational controls. This position will utilize existing tools/processes to handle printing and mailing of site requirements, diagnose and correct mail returned by the USPS as undeliverable, assist in user acceptance testing for new products and the audit invoices and correspondence for accuracy, regulatory adherence, content relevancy and brand specific requirements. Hourly Schedule would be Mon, Tues and Thursday 7 am -4 pm.

Job Family

General Services

Company

TXU Retail Services Company

Locations

Irving, Texas

Texas

We are a company of people committed to:  Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.  If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

 

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.

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Company

Vistra

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