Sr. Director Portfolio Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Global Product Operations organization delivers the holistic product strategy for Visa and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Portfolio Operations team is accountable for driving transparent and consistent portfolio management practices to ensure the highest impact investments are prioritized

We are seeking for a team player, self-starter who enjoys solving problems, using data to drive insights, influencing stakeholders to bring consistency and alignment, and who wants to successfully impact the future growth of Visa.

Position Summary

This role will report to the Vice President of Product Operations and will help define and execute on product portfolio management practices, operating models between Global and Regional teams, and support planning and day-to-day portfolio management activities, in close partnership with the Product Management and Development teams. This role will also help redefine and manage the product governance process.

The ideal candidate will be a structured, critical thinker with excellent communication skills. S/he has the ability to make the complex simple.

Extensive experience in program or portfolio management, and product development/management is critical. S/he is thoughtful, curious, and analytical with a desire to make an impact. Experience in today’s complex, global payments ecosystem is a foundational aspect of the role.

Product Portfolio Operations –Snr Director

• Lead and develop a team responsible for managing R&D investment product portfolio for Visa
• Coordinate across our Product and Technology partners to ensure we are capturing the necessary data to drive the R&D investment views, including performance on investments
• Drive the investment inputs/output and approvals
• Help coordinate, and drive consistent, cadence of executive level portfolio health session
• Develop and manage a product portfolio prioritization framework to maximize return on portfolio investments
• Improve visibility into the entire product investment lifecycle, and ability to level it up for executive consumption to drive more real-time decisions
• Meet regularly with key Product and Tech Leadership to ensure alignment on data and changes required to bring in new insights
• Maintain a suite of reports that measure and monitor R&D investments and performance

Qualifications

Basic Qualifications

•12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 5 years of work experience with a PhD• 15 years Program Management/Portfolio Management experience for product portfolio

Preferred Qualifications
• 15rs of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD); PhD with 9+ years of experience

• 10+ years product development experience, preferably in the payments industry
• Strong financial background/experience in investment portfolio management
• Demonstrated experience in influencing, guiding and providing mentorship to varying levels of staff
• Results-driven and able to collaborate with management and colleagues to share responsibility for end-to-end solution
• Outstanding communications ability to a diverse customer audience, including C-level executives, product, and technical stakeholders,
• Demonstrated interpersonal skills to interface well with internal and external clients
• Exceptionally strong verbal and written communication skills