Microsoft Dynamics CRM Development Specialist

Position: Microsoft Dynamics CRM Development Specialist Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required: Secret Status: Funded  

Knowesis is currently seeking an exceptional Microsoft Dynamics CRM Development Specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.

To be eligible for this position, candidates must have a Secret security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements.

The Job Duties and Responsibilities include, but are not limited to the following:

• Provide comprehensive Microsoft Dynamics Customer Relationship Management (CRM) development, configuration, and customization support for Department of Defense Office of Inspector General (DoD OIG) systems
• Provide Microsoft Dynamics CRM support for versions 4.0, 2011, 2015, and any other applicable versions
• Install and support services for Microsoft Dynamics CRM software
• Implement software and hardware components for Microsoft Dynamics CRM systems
• Conduct customization and migration of Dynamics CRM applications and latest system upgrades
• Develop and enhance user interfaces and custom web applications through the use of JavaScript, C#, and other browser-based technologies
• Provide support, development, and creation for customized plugins for Dynamics CRM
• Design, code, and test new CRM applications and enhancements to meet OIG business requirements
• Enhance existing Dynamics CRM systems by analyzing business objectives, preparing an action plan, and identifying areas for modification and improvement
• Maintain existing Dynamics CRM systems by identifying and correcting software defects
• Modify, develop, write, and implement software programming applications and components for Dynamics CRM
• Coordinate with user interface designers and business analysts to develop CRM solutions that meet customer requirements
• Create and customize CRM entities, forms, views, workflows, and business rules
• Develop custom plugins, workflows, and custom workflow activities using C# and the Microsoft Dynamics CRM Software Development Kit (SDK)
• Configure and customize Dynamics CRM security roles, field security profiles, and access controls
• Integrate Dynamics CRM with other enterprise systems and applications using web services and Application Programming Interfaces (APIs)
• Develop and maintain CRM reports using SQL Server Reporting Services (SSRS) and Microsoft Dynamics CRM reporting tools
• Create and configure dashboards and visualizations for CRM data
• Perform data migration and integration activities for Dynamics CRM implementations
• Support development using established development tools, guidelines, and conventions, including ASP.NET, SQL Server, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), JavaScript, and C#.NET
• Work with the quality assurance team to resolve issues resulting from pre-live testing
• Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule
• Work with the OIG Project Management Office (PMO) to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
• Maintain existing and, as required, develop new documentation that includes Standard Operating Procedures (SOPs), system design documentation, technical specifications, and user guides, adhering to organizational templates, policies, and standards
• Ensure all developed Dynamics CRM solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Department of Defense (DoD), and OIG policies and standards
• Participate in code reviews and follow secure coding practices for Dynamics CRM customizations
• Troubleshoot and debug Dynamics CRM application issues in development, test, and production environments
• Support the OIG PMO and Enterprise Architect (EA) during requirement analysis to develop technical solution options for Dynamics CRM
• Provide technical support and guidance to users and administrators for Dynamics CRM functionality
• Stay current with Microsoft Dynamics CRM updates, new features, and best practices
• Meet OIG established service level metrics and performance standards
• Travel within the C