Community Resource Officer Patrol/Communications
Swarthmore CollegeAbout the role
Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.
Position Summary
The Department of Public Safety is currently accepting applications for the position of Community Resource Officer (CRO) Patrol/Communication. The CRO Patrol/Communication is essential to the success of our community caretaking model and community engagement role. They are responsible for responding to routine and emergency calls for service, conducting initial and follow up investigations as appropriate, responding to medical incidents and both fire and intrusion alarms. They are also responsible for the efficient and effective operation of the multi-faceted Swarthmore College Communication Center. The position maintains control of incoming telephone calls while providing direction for outgoing calls that are not direct dial accessible. The Officer courteously provides information and assistance by telephone, radio or in person to faculty, staff, students, and visitors. The dispatch of internal communications, monitoring of CCTV, Access Control and both fire and intrusion alarms, as well as key control of organizations’ keys are all integral functions of the position. Coordination of communication or responding to incidents under demanding emergency conditions is an essential skill. Performs other duties as assigned. We are currently hiring for the second shift, 2:30pm-10:30pm.
Essential Responsibilities
The expectations for the CRO Patrol/Communication is that they fully engage with the concepts of "community caretaking,” building partnerships that support the safety of every member of the community, such as through the Building Resource Officer Program.
Public Safety’s mission is to provide a safe and secure learning, living, and working environment. The department endeavors to provide a prompt, professional presence while also instilling personal responsibility and accountability for the rules and regulations of the College and the Commonwealth of Pennsylvania.
We believe safety is a shared responsibility. We strive to meet and surpass our guiding principles:
- Protect persons and property by thoughtfully preempting and proactively reducing risks on our campus.
- Preserve the peace by promptly and effectively responding to the needs of our community, fostering an atmosphere of mutual respect and consideration among all its diverse members, and instilling a sense of accountability for individuals and groups adhering to college policies, as well as local, state, and federal regulations.
- Inspire confidence and trust as representatives of the College by being a prompt, professional presence in all interactions.
- Cultivate and maintain clear channels of communication within our team and with the broader College community.
- Collaborate with our community in the spirit of Swarthmore’s Quaker values, meeting our shared goal of a safe campus by building strong and intentional ties both on and off campus.
- Create and remain an accessible, caring, and engaged presence throughout your time on campus.
- Share our expertise and continually enhance our knowledge, training, and initiatives through innovative approaches to community policing, involving all our community members in the work of keeping our campus safe.
The Public Safety officer is the principal agent responsible for carrying out the functions of the Swarthmore College Department of Public Safety. These functions include protection of life and property, as well as a variety of other services to achieve and maintain the goals of the Department. The officer must take appropriate action for the preservation of the peace and good order of the college community. These actions include the enforcement of college regulations, traffic and parking rules, facility use rules, student code of conduct rules, and Pa. State Crime and Vehicle Codes.
- Patrol the campus on foot, by motor vehicle, or bicycle to deter criminal and traffic violations, detect safety hazards, facilitate the safe movement of traffic, detect and investigate criminal activity, and provide general assistance to students, faculty, staff and visitors. Promptly respond to reported incidents and calls for se
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