Senior Manager, Architecture - Retail Infrastructure

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Join CVS Health as a Senior Manager, Architecture - Retail Infrastructure. As an Infrastructure Architecture Senior Manager, you will work with and lead both full-time employees and contracted resources to execute engineering project work within the Retail IT organization at CVS Health. You will ensure that project initiatives and guidelines meet both internal and client requirements and are delivered on-time.

The Senior Manager leads a team of engineers, architects, and developers to deliver various store hardware and software technologies, platforms, applications, and tools that are used across 9000+ stores across nation.

Additional Responsibilities include:

• Identify opportunities for technology improvements, improve organizational efficiency and effectiveness, and innovative solutions to help achieve business benefits through technology.
• Collaborate with internal infrastructure teams to properly plan and sustain healthy well performing in store and central h/w and s/w technologies.
• Provide input to business management teams regarding improvement goals for business divisions or functions that can be achieved through technical solutions.
• Coordinate with other cross functional leaders within the IT and business leaders to ensure holistic application solution designs to meet business needs.
• Assist in Programs to ramp new teams into solution architecture.
• Proactively work to reduce costs and improve productivity (continuous improvement).
• Create, implement, and ensure measures for successful execution, including Solution development standards, policies, processes, procedures and controls.
• Ensure the team is diligent in creating thorough solution documentation that can be used as input into future development tasks and training.
• Research existing technology solutions for appropriateness and reuse.
• Perform analysis to identify and vet potential technology solutions.
• Lead diverse individuals in both business and technology through the product evaluation process.
• Influence stakeholders across both business and technology.
• Document process findings, risks and recommendations.
• Drive consensus and arbitrate business demands within architecture with the cooperation of business teams or partners.
• Communicate technology opportunity, operational and structural problems through the combined lens of architecture, development, partners, and infrastructure.

Required Qualifications

• Overall 10 years IT experience with leadership experience in an Infrastructure Architecture environment, leading large teams, and overseeing technical work groups including providing technical direction and mentoring junior team members.
• Retail Infrastructure Experience (POS, Rx, Mobile, Printers, Scanners, Servers, Routers, Modems, Wi-Fi, AP etc.)
• Manage Team of Engineers (8~10) as direct reports (> 5 Years)
• Solution Architecture Experience
• Extensive X86 HW experience
• Experience with Containerization (Docker preferred) & Virtualization (KVM preferred)
• Experience with Citrix XenApp Application Virtualization & Workspace One
• Networking experience including SDWAN & Layers 1-3
• Linux Server / Workstation experience (> 5 years)
• Understanding of Wi-Fi / Access Points (>7 years)

• Experience with CradlePoint 5G/LTE Modems (>2 Years)

• Mobile Device Management (MDM) experience, AirWatch preferred.
• Android & IOS Mobile Device experience, Android preferred.
• Microsoft Windows Desktop experience
• MariaDB & PostgreSQL experience
• Knowledge of Radius, LDAP & Certificate Authorities
• Knowledge of Bind DNS, DHCP, NTP and Proxy
• Experience with Apache & Tomcat
• Knowledge of VPN, GRE and IPSec Tunneling
• Knowledge with Firewalls & IP Tables

Preferred Qualifications

• Prior Experience in Healthcare environment (> 5 Years)
• Prior EPIC EMR knowledge / experience
• Knowledge of SiteMinder
• Experience with DevSecOps