Technical Program Management Director, Education

The Chan Zuckerberg Initiative was founded by Priscilla Chan and Mark Zuckerberg in 2015 to help solve some of society’s toughest challenges — from eradicating disease and improving education to addressing the needs of our local communities. Our mission is to build a more inclusive, just, and healthy future for everyone.

The Opportunity

Shape the future of learning! We're seeking an experienced Technical Program Management Director to lead our team and drive impactful initiatives at the intersection of technology and education.  You will act as a right hand to our Head of Education and VP, Product on day to day priorities across the team, holding a cross-functional team accountable for deliverables.

This is a great opportunity to build and lead Education’s Technical Program Management team.  As a Technical Program Management Director, you will proactively focus on setting the direction and developing and executing the operational strategy that optimizes our resources across education.

In this role, you'll be a key leader within our Education team, responsible for developing and executing the operational strategy that maximizes our impact on students and educators. You'll collaborate closely with Education leadership, product, engineering, and partnerships to ensure alignment, drive efficient decision-making, and accelerate the delivery of transformative solutions.

What You'll Do

• Drive Impact: Partner with other leaders of the Education team to set an operational strategy for our resources - time, people, funds - that enables us to do unique cross-sector work across philanthropic, education, and technology sector values and strengths 
• Optimize Process: Lead and support overall organizational execution and team culture by designing and directing program management practices and processes that enable our strategic goals, tactical work, and the culture and values we need and desire.  We see process as a manifestation of culture and believe it can facilitate the inclusivity we desire and the execution speed and quality we need.
• Foster Collaboration: Work with product, engineering, and partnership leaders to lead and manage the significant processes that support leadership team alignment, execution, and accountability - these include leadership space and support for stakeholders, including our founders/CEOs and our advisory board
• Champion Innovation: Develop and own processes that enable efficient decision-making, communication, delegation, and accountability; monitor organizational health and plan around corners in the spirit of continuous improvement
• Cultivate Team Excellence Manage a small but mighty team of technical and non-technical program managers who operate critical projects and processes, including major planning processes (strategic, financial, technical); internal communications mechanisms (helping the organization feel inspired, informed, connected across a hybrid team); product, engineering, design, and data team delivery processes (roadmapping, Jira tracking); central CZI collaborations; executive administrative collaboration and norms; internal and external stakeholder support, and more.
• Be Flexible: Demonstrate adaptability and proactive problem solving by anticipating challenges and opportunities and adjusting strategies and your scope as needed to drive change, continuous improvement and innovation.

What You'll Bring

• Proven leadership: Minimum 10 years of experience managing in complex sectors like education, enterprise, or government, along with 5 or more years of leadership experience leading and managing technology teams. Must have experience with leading fast moving and scaling organizations.
• Technology Management Expertise: Prior experience working closely with software teams as a technical program manager, product manager or engineering manager is a plus
• Strategic Mindset: Deep organizational and managerial intelligence and experience that helps you innovate on approaches to supporting teams with professional backgrounds spanning sectors towards unified strategy, goals and roadmaps
• Collaboration and Influence: Exceptional at relationship-building and influencing others to move towards bigger goals. You are low-ego about enabling others but you are not shy about holding the line when needed and getting buy-in on clear priorities to help the team execute well. 
• First Principles and Analytical Decision Making: Comfortable with the ambiguity of exploration and innovation. You bring a strong understanding of first principles and data driven decision making.