Managing Director, Enterprise Organizational Enablement

We are seeking a visionary and experienced leader to serve as Managing Director, Enterprise Organizational Enablement. This role will lead the enterprise organizational development (OD) and change function, an internal consulting group positioned to drive organizational effectiveness, high performance, and change adoption across The Cigna Group. The successful candidate will partner with senior leaders to address complex organizational challenges, build internal capability in organizational design, systems thinking, team effectiveness, and change management, and foster a culture of agility, resilience, and innovation.

Key Responsibilities

Enterprise Enablement Strategic Leadership

• Serve as a strategic advisor on organizational effectiveness, organizational design, culture, change readiness, and stakeholder engagement to senior HR Business Partners and executive leaders.

• Develop and execute integrated organizational development and change management strategies aligned with enterprise goals to drive business outcomes.

• Lead the design and implementation of complex OD interventions (e.g., organizational design, culture transformation, team effectiveness).

• Develop and execute comprehensive change strategies aligned with enterprise talent strategy priorities and critical business initiatives, working with key partners to manage decision-making, risk mitigation, and project delivery accordingly.

• Assess and manage change saturation and readiness across the enterprise portfolio, elevating critical risks and mitigation strategies to senior leadership.

Team Leadership & Development

• Bolster and lead a high-performing internal consulting practice that partners with business and HR leaders to diagnose organizational needs, design tailored OD and change interventions and deliver measurable business outcomes.

• Coach and mentor team members to build expertise in needs assessment, systems thinking, consulting, and strategic thinking while supporting career growth and development.

• Define clear goals and performance metrics for the team, ensuring alignment with enterprise priorities and client needs.

• Establish a consulting center of excellence, promoting best practices, knowledge sharing, and continuous improvement across the team and with key matrix partners.

Capability Building & Methodology Development

• Continue to refine existing OD methodologies and resources, aligning to current best practices and business needs.

• Establish and scale enterprise-wide change management methodologies and resources, in partnership with Leadership Development and Learning teams.

• Build internal OD and change capability across HR and business units through training, coaching, and knowledge-sharing.

Stakeholder Engagement & Communication

• Facilitate executive team interventions and design sessions to address organizational health, engagement, and performance.

• Partner with executive sponsors, business leaders, and project teams to assess change impacts, drive alignment and readiness, and develop tailored change plans.

• Design and execute communication strategies that foster transparency, engagement, and alignment across all levels of the organization.

• Facilitate leadership alignment sessions, employee forums, and feedback loops to ensure inclusive and responsive change efforts.

Measurement & Continuous Improvement

• Partner with talent analytics to define KPIs and leverage advanced analytics, dashboards, and digital tools to monitor organizational health and change adoption.

• Use data-driven insights to refine OD and change strategies and ensure sustained outcomes.

• Conduct post-implementation reviews and lessons-learned sessions to inform future initiatives.

Qualifications

• Advanced degree in Organizational Development, Industrial/Organizational Psychology, or related field strongly preferred.

• 10+ years of progressive Human Resources leadership experience, including significant experience in OD, change management and transformation.

• Demonstrated ability to build and lead high-performing consulting teams.

• Experience in both change management and OD within large, complex, matrixed organizations.

• Deep expertise in OD theory and practice (e.g., systems thinking, group dynamics, culture transformation, leadership assessment) and leading OD interventions at-scale.

• Proven success in leading enterprise-wide, large-scale, complex change initiatives in a global, matrixed organization