Product Development Manager

AIG PROGRAMS - POSITION DESCRIPTION                                                                                                          

PRODUCT DEVELOPMENT MANAGER

The Product Development Manager position is responsible for managing the tasks and processes associated with the product development, filing submission/approval and implementation of new or revised products (rates/rules/forms) for use within the Programs Division.  Specific responsibilities include:

• Maintain product and filings knowledge and ownership of assigned products/programs.

• Assist Underwriting and Program Development in the analysis, development and documentation of products (rates/rules/forms) with a focused responsibility for rate/rule page manuals development and complex forms drafting.

• Coordinate product review with various stakeholders (Program Managers, Product Line Officers, Actuarial, Claims, Compliance, Systems, Program Administrator, etc.) and drive to conclusion the Legal review and approval process for forms/endorsements.

• Assist in the development and implementation of product and filings strategy.

• Provide guidance to UW and functional groups on product and filings. Collaborate with functional teams within and outside of Div 66 and the Program Administrator on product related items.

• Handle all coordination aspects of the state filings submission process serving as a liaison between AIG Programs staff and the AIG State Filings Department.  Responsible for the accurate completion of all required filing related transmission documentation (request forms, transmittals, checklists, forms lists, explanatory memoranda, etc.).

• Coordinate the response to State Insurance Department objections on state filings with input from Program Managers, Product Line Officers, Program Administrator, Actuarial and Legal. Direct AIG State Filings Department personnel on responding.

• Provide product support for market conduct inquiries.

• Coordinate state filing product approvals to include notification to Program Administrators, Underwriting and AIG Systems/Operations for implementation.  Provide related system programming specifications to align with product/filing intent.

• Conduct research on competitor products and state filings and periodically monitor for market changes.  Analyze and compare product offerings and provide related guidance on Program development and expansion opportunities.

• Conduct research (systems, SERFF filings) to resolve product issues.

• Provide support and corresponding organizational control to the manuscript endorsement request/development process. In addition to any product drafting/review efforts required, provide regulatory guidance on acceptability and maintain manuscript forms library and inventory/tracking sheet in shared environment.

• Participate in coordination meetings with other business units and support areas of AIG to ensure that the administration, state filing and system implementation activities of AIG Programs are in sync with the rest of the organization.

• Maintain a library of finalized product for reference.

• Maintain all product development and state filing documentation in a shared environment for ready access for the AIG Programs staff.

• Develop and maintain SOPs to reflect various aspects of the product filing and implementation processes.

• Other projects as assigned by VP of Product Development.

What we’re looking for:

• Experience:

• 7+ years of relevant experience in insurance industry.
• Experience in Commercial Lines property/casualty insurance products.
• Experience in ISO Commercial Lines products, package policy structure, admitted and non-admitted products, and Programs business.
• Bachelor’s degree and insurance designations (CPCU, AU, ARM, etc.) preferred, will consider applicable insurance experience in lieu of degree.

• Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, etc.
• Proficiency in SharePoint.
• Strong research skills, including use of AM Best State Filings, RateFilings.com, SERFF, etc.
• Effective oral and written communication skills.
• Excellent organizational and project management skills.
• Team player.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that