Project Manager II - Customer & System Projects

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

 

PSE's Customer & System Projects team is looking for qualified candidates to fill an open Project Manager II - Customer & System Projects position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

The Project Manager Position II directs and manages the processes and activities of projects that carry medium risk and financial impact.  Project development may be guided with the assistance of the senior department staff.  Manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers.  Coordinates and communicates tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources.  May draft medium complexity contracts, monitor contracts and contractors.

 

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations.

 

This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

Job Responsibilities

Customer Service and Relationship Management

• Communicate and manage the customer relationship as the primary point of contact.
• With guidance of PM or Senior PM, accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives.
• Facilitate execution of service agreements and ensure customer understands associated costs, requirements and payment processes.
• With guidance of PM or Senior PM, perform effective upfront project planning and advocacy of PSE’s operational objectives to minimize costs and change orders, identify risks, and maximize efficiency through negotiation and conflict resolution.

Field Assessment and Design

• Perform assessment of project site and requirements for service (gas and/or electric), which may include basic design work.
• Ensure compliance with codes, standards, and design, operation, and maintenance requirements.
• Identify the steps and processes required by the projects to include equipment, material, permitting and facility siting as necessary.
• Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered.
• Independently develop a cost based estimate for the project proposal.

Project Coordination and Management

• Projects may involve new construction, upgrades, uprates and modifications of the electric and gas distribution systems involving a limited degree of complexity.
• Collaborate with Service Provider to coordinate construction schedules and obtain appropriate resources.
• Communicate with Service Provider and customer regarding risks and delays to the schedule.
• Interact with customers, multiple agencies, and private sector businesses regarding project impacts. 

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education and/or work experience.
• At least four years relevant work experience including managing simple projects.
• Demonstrated strong written and verbal communications skills and ability to work as part of a team.
• Basic knowledge and experience in scheduling, estimating, accounting and finance principles.
• Basic knowledge in project management discipline to effectively arrange resources and manage multiple simple to medium complexity projects in a cross-functional environment.
• Customer-oriented, a positive, team-oriented