Receptionist, Krakow, temporary role for 12 months

Support Services

Permanent

Job Description

Electrolux Group 

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. 

About the role: 

We’re looking for a dynamic and professional receptionist to be the face of Electrolux in our Krakow Global Finance Shared Service Centre, where we currently employ about 1000 people. 

As the first point of contact for visitors and callers, you will set the tone for our office with your friendly demeanor and organizational skills. As a receptionist, you’ll play a key role in keeping everything running smoothly behind the scenes. If you're a multitasker with a passion for creating a welcoming environment, we want to hear from you! 

This is a temporary role for 12 months 

You will be responsible for: 

• Daily reception service, including professional care of guests, answering or redirecting phone calls, answering questions from employees and visitors, receiving and sending the post 

• Organizing and servicing meetings and business trips 

• Preparing conference rooms for meetings and coordinating the booking of such rooms 

• Coordinating incoming & outgoing correspondence; maintaining correspondence journal 

• Supervision over the correct circulation of documents and information, archiving company’s documentation 

• Issuing entrance cards and mailroom management 

• Placing and processing orders for office supplies and office fault reporting 

• Organizing sessions for new-joiners in our company (sending invitations, setting the date of the session, etc) 

• Administrative support for other company departments in their daily work 

• Coordinating the „Employee Product Testing Program” 

Qualifications & Requirements: 

• Strong communication and customer-oriented approach 

• Excellent English & Polish 

• Proactive approach and a positive “can-do” attitude 

• Resilient – You manage challenging situations in a professional way, you are respectful and composed 

• Experience in Customer service area would be an asset 
   

Where you will be: 

You will be based in a modern office in Krakow. Our Global Shared Service Center provides services for all companies in the Electrolux Group worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ almost 1.000 talented people with respect to diversity &a