Payroll Quality Team Lead

Salary: £36,124 - £37,938 

Hours per week: 37 hours 

Interview date: Week commencing Monday 14 July 2025

 

HR Payroll - Ensuring Financial Integrity and Employee Satisfaction   

Are you an experienced payroll professional with a passion for leadership and process improvement? We’re looking for a Payroll Quality Team Lead to join our team and help ensure our payroll services run smoothly, accurately, and on time. 

In this role, you’ll lead a team of payroll practitioners, making sure they’re supported, trained, and working to high standards, while playing a key part in delivering payroll for a wide range of customers, including the Council, Wiltshire schools, Academies and other external organisations. Responsibilities will include, ensuring appropriate operational resource allocation across the team, team inductions, appraisals, 1-2-1s, training and development, succession planning, recruitment and staff well-being (including occupational health), as well as ensuring staff are operating to a professional standard in line with Our Identity. 

You’ll work closely with our Payroll Specialists and Professional Leads to improve how we use our payroll system (Oracle ERP), streamline processes, and ensure compliance with legislation. You’ll also help resolve complex payroll queries, support audits, and contribute to key projects and milestones like pay awards and year-end submissions. 

We’re looking for someone who: 

• Has strong experience in payroll operations 
• Enjoys leading and developing a team 
• Is confident using payroll systems and data reporting tools
• Can spot opportunities for improvement and make them happen 
• Communicates clearly and works well with others 

This is a great opportunity to make a real impact in a supportive and forward-thinking team. If you’re ready to take the next step in your payroll career, we would love to hear from you! 

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!

Please download and read the role description and person specification carefully before you apply as well as Our Identity.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Christine Courtenay, Payroll & Systems Development Manager, at christine.courtenay@wiltshire.gov.uk . 

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

Disability Confident Employer

Application process 

 

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