Field Property Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

As the Field Property Adjuster you are responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise.

We are looking for a highly organized and customer-focused Property Field Adjuster to join our team. The ideal candidate will be based in Cleveland, Ohio or live within close proximity to Akron, Ohio. In this role, you will manage moderate residential and some condo claims, conducting both in-person field inspections and virtual assessments from home. Success in this position requires strong conflict management skills, proficiency in Xactimate, and a passion for delivering excellent customer service. If you enjoy working in a fast-paced, dynamic environment and take pride in helping customers through the claims process, we encourage you to apply.

Key Responsibilities

• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities

• Builds mastered relationships with both internal and external customers

• Interprets regulatory compliance and fair claims practices

• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

• Recommends process improvements

Supervisory Responsibilities

• This job does not have supervisory duties.

Sign On Bonus:  

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. 

 

 *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

#LI-AS2

 

Skills

Analytical Thinking, Customer Satisfaction, Homeowners Claims, Organizing, Property Claims, Time Management, Xactimate

 

Compensation

Base compensation offered for this role is:
Field Property Adjuster Cons II: $56,000.00 - 82,500.00/salary
Field Property Adjuster Sr Cons I: $65,600.00 - 98,200.00/salary
Field Property Adjuster Sr Cons II: $65,600.00 - 98,200.00/salary
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

 

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “