Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

At Shoppers Specialty Health Network, we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Job Overview:

The Senior Coordinator, Learning and Development Coordinator role is an exciting opportunity to work with the Learning and Development team. Under the direction of the L&D Senior Manager, the successful candidate will coordinate, manage, and facilitate a wide range of training programs supporting staff at Specialty Health Network 

 
Logistics and Coordination

• Manages all logistics and coordination of training programs, onboarding and initiatives
• Create reports and track departmental data on resource allocation for training across
  multiple business units within SDMSHN
• Reconcile budget for training expenses and arrange distribution of training supplies
• Facilitate various virtual trainings for small and large groups including onboarding and check-in sessions to test the functionality of equipment. Test login access and access to network with new hires
• Work with a variety of staff at various levels in SDMSHN and within the Loblaw/SDM Corporation to coordinate the scheduling of all training initiatives and onboarding sessions

Management of training content, schedules, and learning profiles

• Maintain, publish and communicate the training calendar and update training curriculum database for L&D SDMSHN training sessions
• Management and maintenance of training and orientation materials, and learning profiles
• Manage virtual and in-person classroom setup, facilities logistics, material reproduction and distribution. Ensure building rooms and meeting rooms are booked and prepared.
• Collaborate with internal and external vendors on eLearning assets for Learning Management System and SharePoint
• Manage learners’ training schedules, monitor, and report on their attendance and assessment results
• Communicate detailed training requirements, expectations, and timelines to SDMSHN participants, facilitators, and managers
• Collaborate with clients and L&D team to identify training priorities and analyze business needs such as class size and availability of training resources scheduling sessions to maximize efficiency.

Evaluation of Training

• Design and apply assessment tools to evaluate training deliverables against objectives/KPI's, to measure effectiveness and to ensure continuous improvement
• Prepare and present recommendations for training and coaching improvements based on assessments, data, and survey results

Other Duties

The Senior Coordinator, Learning & Development will also carry out other duties and projects as required, to be delegated by the Senior Manager, Learning & Development and Manager, Learning & Development

Qualifications and Skills

• Post-secondary degree/diploma in adult education/project management/communications or related field or industry experience
• Experience with Microsoft Word, Excel, OneNote, Power Point, Teams, SharePoint meeting required
• Experience with data mining, preparing reports, presenting information to stakeholders
• Previous work experience in a coordination or administrative role required
• Knowledge of adult learning, curriculum development, learning management systems and learning methodologies is an asset.
• Must have excellent interpersonal, presentation, problem solving and decision-making skills and superior oral and written communication and time management skills

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail ind