RETIREMENT ANALYST II - 72004113

Requisition No: 840650 

Agency: Management Services

Working Title: RETIREMENT ANALYST II - 72004113

 Pay Plan: Career Service

Position Number: 72004113 

Salary:  $42,995.68 

Posting Closing Date: 11/15/2024 

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Retirement Analyst II/Retired Payroll

Division of Retirement

State of Florida Department of Management Services

This position is located in Tallahassee

 

Position Overview and Responsibilities:

Quality Control:

• Provide quality control review of complex legal retired payroll documents updated in IRIS and outgoing correspondence prepared by other staff by verifying data used in accounts on IRIS.
• Ensures quality control of the payroll data transactions updated to the Retired Payroll database. This includes processing and verifying input data (inactivation and reactivation of benefit accounts, adjustments to benefit or HIS payments, recovery of overpayments and make social security number corrections).
• Train and direct professional employees in all aspects of benefit payroll processing, including tax deduction, Health Insurance Subsidy program, tax withholding, address changes, and processing legal documents. 
• Monitor the training of new staff and assist with staff development.

 

Section Operations: 

• Process accurate retirement payrolls, annual retirement cost of living adjustment, Health Insurance Subsidy (HIS) Tax Exclusion, and annual 1099R tax reporting.
• Assist the Benefits Administrator with establishing policies and procedures which control the operation of the section, identifying areas of potential improvement, evaluating the section, and making recommendations, assigning, and monitoring the workflow in the section, provides feedback to section administrator on progress of trainees.
• Research retirement topics related to benefit payments, cost of living adjustments, and required 1099R tax information.
• Identify programming needs and submit change requests.  Test and implement database modifications.
• Develop, write, and update procedure and training manuals for the approval of the section administrator. 
• Participate in employee selection modules and make recommendations to supervisor about work deficiencies, problem areas, and corrective actions.
• Serve as liaison between the section and other areas at the division.

 

Customer Service:

• Assist with the section’s phone duty and counseling as needed.
• Provide customer service that requires expert knowledge of the Florida Retirement System (FRS) and all existing systems, the Florida Statutes, rules, division policies, and any applicable Internal Revenue Service (IRS) codes that relate to retirement payroll processing, reporting annual income and tax deductions, and the HIS program.
• Counsel customers of the FRS which may include members, agencies, legal guardians, power of attorneys, insurance companies, etc.
• Compose complex correspondence, memoranda, etc. to members and agencies.  Prepare complete, accurate, and grammatically correct responses to customers’ inquiries by letter or email.

 

Additional Duties: 

• May develop and maintain templates and standard comments used in the section’s correspondence.
• May participate in workshops, seminars, and training sessions for agencies.

 

Knowledge, Skills, and Abilities:

• Knowledge of personal computer