Product Owner

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.  

We are a virtual first company and your primary work experience will be virtual / working from your home.  Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.  

Job Description

We are seeking a highly motivated and experienced Product Owner to join our dynamic team. In this role, you will be responsible for leading and driving the research and development efforts for QAD’s Foreign-Trade Zone (FTZ) solution. As a Product Owner, you will be a crucial link between the business stakeholders, R&D teams, and technical development teams, ensuring that our  Foreign-Trade Zone solutions are innovative, competitive, profitable, and meet the evolving needs of our clients.

Key Responsibilities:

1. Product Vision: Work closely with Product Management to develop and maintain a clear product vision, strategy, and roadmap for our Foreign-Trade Zone products. This includes understanding market trends, legislative landscape, client feedback, and technology advancements.

2. Requirements Gathering: Collaborate with stakeholders to gather and prioritize product requirements, ensuring alignment with business objectives and client needs.  

3. R&D Alignment: Collaborate and work closely with cross-functional teams to ensure on-time and on-budget delivery of product features and enhancements.

4. Feature Definition: Create detailed feature specifications, user stories, and acceptance criteria, ensuring a clear understanding of the desired outcomes for development teams.

5. Prioritization: Prioritize product features based on incremental revenue, strategic value, competitive differentiation, client impact, and technical feasibility.

6. Iteration Planning: Participate in Agile development processes, define sprint goals, and ensure the team's work aligns with the product roadmap.

7. Product Testing: Collaborate with quality assurance and testing teams to ensure product quality, and conduct user acceptance testing.

8. Market and Competitive Analysis: Continuously monitor the FTZ market and competitive landscape to identify opportunities for product improvement and innovation.  This may include Thomson Reuters, Descartes, MIC, E2Open, OCR-inc and others.  Digest FTZ intelligence from analysts, thoughtleaders, and competitors to be aware of new trends and technologies.

9. User Experience (UX): Work with UX/UI designers to create user-friendly and visually appealing interfaces, considering user needs and feedback.

10. Stakeholder Communication: Maintain open and transparent communication with stakeholders, ensuring that they are informed about the product's progress and any potential issues.

11. Product Launch: Plan and execute product launches, including go-to-market strategies, user training, and documentation.

12. Product Performance Tracking: Establish and monitor key performance indicators (KPIs) to assess the product's success and make data-driven decisions for further improvements.

Qualifications

• Bachelor's or Master's degree in a related field (e.g., Finance, Computer Science, Business, or Engineering).
• 3 - 7 years of related experience, preferably in a global enterprise software company that markets SaaS based global trade management products including Foreign-Trade Zone management and experience with the U.S. Customs’ Automated Broker Interface (ABI) system.
• The ideal candidate will have a deep understanding of the U.S.  Foreign-Trade Zone rules,  regulations and operating requirements, including all types of  related transactions and document types. .
• Understand the business value of adopting Foreign-Trade Zone software  including duty reduction and deferral.
• Exceptional communication and interpersonal skills.
• Analytical mindset and ability to make data-driven decisions.
• Familiarity with technology and software development processes.
• Strong leadership and teamwork skills.

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.