Gift Shop Sales Associate (FT) (Horseshoe Tunica)

Responsible for the overall customer experience in the retail outlet. This is a swing/grave shift position.

ESSENTIAL JOB FUNCTIONS:

• Greets Guests
• Offers information and answers questions about merchandise.
• Answers customer's questions concerning location, price, and use of merchandise.
• Stocks shelves, counters, or tables with merchandise.
• Sets up displays or arranges merchandise on counters or tables to promote sales.
•  Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Totals price and tax on merchandise purchased by customer to determine bill.
• Accepts payment and makes change. Wraps or bags merchandise for customers.
• Cleans shelves, counters, or tables.
• Removes and records amount of cash in register at end of shift.
• Calculates sales discount to determine price.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.

EDUCATION and/or EXPERIENCE:

• High school diploma or General Education Degree (GED)
• Cashier experience preferred
• Minimum 1 year customer service experience

LANGUAGE SKILLS:

• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Must be able to respond to visual and aural cues.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS: 

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Must be able to maneuver to all areas of the Casino.
• Must be able to lift up to 10 pounds
• Must be able to bend, reach, kneel, twist, grip items and reach above shoulders, while working at assigned area. 
• Must be able to stand for the majority of assigned shift. 
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.

Horseshoe Casino is the premier casino of the Mid-South.  Horseshoe has been #1 since day one.  We know what gamblers want.  The casino boast over 1300 slot and video poker machines and largest table games area in the South.  We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge.  Make a bet on your favorite team in The Book.  We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.  Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. Th