Senior Parts Identicication Specialist-HVAC

Senior Parts Identification Specialist – HVAC  

See What We’re All About 

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! 

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. 

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! 

Perks 

•        Parts Town Pride – check out our Virtual Tour and Culture!

•        Quarterly profit-sharing bonus 

•        Team member appreciation events and recognition programs 

•        Volunteer opportunities 

•        Casual dress code 

•        On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses 

•        All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.  

The Job at a Glance 

The Parts Identification – HVAC Senior Specialist (Internally known as HVAC Parts Detective) is responsible for finding and providing our customers with the correct replacement part numbers needed for repair. The primary task is to determine the correct part that each customer requires. An emphasis on accuracy, strong problem-solving skills, and a passion for continued skill development is essential in this role!  

A Typical Day 

•        Deliver high-quality customer service by effectively communicating part information in a professional and friendly manner 

•        Complete 25-50 cases