Senior Product Manager, Oncology Provider Portals

POSITION SUMMARY:

The mission of the Oncology User Experience Product team is to ensure that our customers and patients receive best-in-class experiences that resolve frictions to better patient care. The Senior Product Manager for Oncology Provider Solutions will own one or more of our key product lines and will join a growing team that shares the critical role of being the voice of our many internal and external users.

You will work closely with engineering, sales, marketing, design and operations to create a product vision and deliver delightful products and elegant solutions. You will be acting as a full-stack PM, which involves uncovering user pain points, conducting user interviews, gathering requirements, writing BRD/PRDs, creating user stories, defining acceptance criteria, plus owning all the activities associated with agile scrum, such as leading sprint ceremonies and managing a robust Provider Portal roadmap. You will play a central role in developing company-wide product strategies that impact the lives of hundreds of thousands of patients and their families.

ABOUT YOU:

You are passionate about designing, building and delivering a better world for patients and clinicians. You are mission driven and thrive in ambiguous, dynamic environments. You have a fearless bias towards action that is data-informed, purposeful, and focused. You are excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re an empathetic and collaborative problem-solver who seeks and gives candid feedback to get the best out of yourself and those around you. You take on ambitious projects, have short toes and carry strong opinions loosely held. 

If you enjoy moving quickly, accomplishing aspirational goals in an ever-changing environment and launching truly impactful products, this role is for you.

PRIMARY RESPONSIBILITIES:

• Develop a deep understanding and appreciation of our users, their workflows, behaviors and their environments

• Immerse yourself in the tough problems we’re solving, and work side-by-side with passionate and talented designers, engineers, clinical product managers, sales and operations to develop elegant digital solutions to solve those problems

• Maintain a vision of industry trends and competitive landscape to ensure you know what makes a best-in-class user experience for your product line

• Develop well-thought, user-centric strategies and roadmap for your products

• Own product development lifecycle from design to deployment 

• Define what success looks like for your product, measure it and drive improvements

• Communicate with senior-level stakeholders to champion your roadmap and gain buy-in

• Help define and enhance the culture of the Oncology UXPM team, our Product org and Natera at large

QUALIFICATIONS:

• 3-5+ years of experience in software product management, ideally in the healthcare IT or biotech industry. 

• Empathetic, user-centric thinker with exceptional integrity

• Extensive experience in conceptualizing, defining and creating high-quality customer experiences

• Experience with Agile software development, building solutions from start to finish.

• Excellent communication, facilitation, presentation, relationship-building, and analytical skills

• A proven track record of cross-functional leadership.

• Well-developed systems thinking and problem-solving frameworks

• Desire to get hands dirty and collaborate with short toes

• BA/BS degree in relevant technical, scientific, or quantitative discipline or relevant experience.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$132,100—$170,100 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working