Business Process Senior Consultant - HANA Platform

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

About the Role: 
Business Processes Principal Consultant (HANA Platform CoE) – Customer Services and Delivery, Premium Hub Center of Expertise (CoE)

The Premium Hub Center of Expertise (CoE), a subdivision of Customer Services and Delivery Board Area. Its main goal and mission are to ensure optimal performance, availability, and smooth operation of SAP software as well as to optimize technical and business processes by delivering standard services to SAP customers.
 

As a technical expert in the CoE, you will analyze SAP solutions for our North American customers and present the results of your findings and recommendations to IT managers, project leads, and executives.

 

For this role, we are looking for passionate team members with excellent technical and communication skills. This role provides you opportunities to work with a variety of SAP products and technologies in all industry segments, cloud and on-premise. 

 

Tasks and expectations are as follows:

• Act as a senior advisor to the customer’s CIO / IT department with strong technology- / operations focus, covering the entire IT department of a customer end-to-end.
• Understand the as-is situation and goals of a customer holistically. Translate it into an adequate technology roadmap design (processes, applications, systems) as well as the appropriate operating concept based on SAP’s offerings. 
• Drive knowledge management and innovation activities with customers. Document successful approaches, tools, etc. and makes them available to colleagues at SAP.
• Collaborate and co-innovate with the respective SAP development teams.
• To meet the challenging requirements, you should be a quick learner with strong analytical skills. You should also be creative, open-minded, and possess the ability to communicate and convince others based on technical facts and details.

 

Required Experience: 
This position is targeted toward the Technology & Performance CoE, HANA Platform Team in the Premium Hub Center of Expertise (CoE) in North America.

• Bachelor’s degree in science, or engineering (in Mathematics, Computer Science, Electronics & Electrical, or other engineering fields) 
• Minimum Job Experience: 8-10 Years
• Thereof in a relevant position at SAP: 5 Years
• Excellent oral and written communications skills in English, with the ability to effectively interact with all levels of customers and management, both internal and external.
• Strong computer science fundamental skills such as computer architecture, network, storage, virtualization, container concept, cloud computing, etc.
• Ability to work independently and take ownership of assigned tasks.
• Willing to travel to SAP customers in North America. Occasional weekend work may be required.

 

Minimum 5 years of experience in Database Architecture and Administration with a focus on SAP HANA and SAP HANA Cloud

 

• Architecture and Infrastructure Design and Realization 
• Troubleshooting, root cause analysis on SAP HANA
• Database administration and maintenance
• High Availability and Disaster Recovery, concept, setup, and monitoring
• Migration to SAP HANA Cloud