Technical Service & Development Professional, Plastics Additives

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.

 

POSITION TITLE  

Technical Service & Development Professional, Plastics Additives 

 

POSITION OVERVIEW 

This position falls within Milliken’s North America Plastics Additives business and reports to the North America Plastics Additives Technical Service and Development (TS&D) Manager. We are the leaders in specialty additives for polyolefins, with a portfolio of highly differentiated solutions that bring value in the markets we service. Our sales process is technical and complex, requiring active participation from our TS&D teams for successful business defense and growth.  

 

KEY RESPONSIBILITIES 

Your responsibilities are focused in the following areas: 

 

1. Be the focal point for all technical matters related to customer work:  

• Be the expert for questions related to our additives and the way they affect properties and processing conditions at our direct and indirect customers.  

• Develop deep relationships at key technical contacts at our customers 

• Understand the problems that need to be addressed, translate them into hypotheses and execute experiments (lab or plant trials) to validate them.  

1. Work closely with sales and marketing to optimize and accelerate our sales growth:  

• Study and stay abreast of new polymers, additives, and applications. 

• Help assess the value generated by our solutions to the customer. 

• Identify needs at customers that can be solved with our products and close business 

1. Support our business innovation process:  

• Be an active member of our global technical community by sharing learnings and solving problems together.  

• Assist the New Product Development team when new produ