Coordinator - Student Staffing

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Job Posting Title:

Coordinator - Student Staffing

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - ResLife - ED - RO - Student Staffing (Glynnis Jackson (00081441))

   

Work Location:

0203 Grace King Hall - Office

   

Pay Grade:

Professional

   

Job Description:

Coordinator for Student Staffing

This position serves as the Coordinator for student staffing, which includes managing the front desk operations and staffing process for all on-campus communities as well as assisting in the planning, recruiting, and hiring of office assistants and resident assistants within Residential Education. This role also manages performance management for desk assistants and office assistants, as well as the scheduling of front desk facilities.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Provide indirect supervision, guidance, development, and support to in-hall staff managing front desk and office assistance
• Manage all front desk and OA scheduling throughout the academic year including summer conference and housing operations
• Serve on the Resident Assistant and Graduate Assistant recruitment and selection implementation teams, assisting in the coordination of application processes and group process/interview weekend
• Develop and implement consistent forms, policies and procedures in conjunction with Residential Education staff and coordinate appropriate forms with other units
• Contribute to departmental and divisional work through attendance and engagement at staff meetings, trainings, and events

OPPORTUNITIES FOR LEADERSHIP:

Assess Departmental Student Staffing Structure

Alongside the Assistant Director for Student Staffing, this role will work to evaluate and consider current student staffing structures and purposes to ensure the departmental mission and vision are being supported. Considering the staffing budget and student employment policies, there is a need to focus on how we are maximizing staff resources.

Evaluate and Enhance Front Desk Operations

Front desks are a critical opportunity to provide resources, support and real-time engagement to residents of our communities. The Coordinator will work to engage in reviewing the current service model, and seek to find ways to ensure that service is being maximized and students are receiving the care and energy they expect and deserve. In collaboration with Housing and Facilities staff, a review of the facility needs, and key organization will be necessary for a consistent service and experience.

Participate in Solution Oriented Thinking to Assist in Staff Training

The Department of Residential Education has over 300 undergraduate staff members who have a responsibility for carrying out front desk and office assistant tasks. The Coordinator will work to facilitate effective ways to not only initially train staff, but provide ongoing resources and reminders to promote consistency across operations.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

Collegial team player who actively builds authentic and mutually beneficial relationships, who is able to influence others without positional authority, who puts institutional priorities before their own interests, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.

Track record of effective leadership and management that includes the development of staff, the ability to articulate clear expectations and provide timely feedback and the willingness to redirect behaviors, practices, or attitudes that are misaligned with institutional or divisional objectives, or that are inconsistent with the maintenance of a positive work environment.

Dedicated Housing Professional, who is interested in advancing their career in the field of Housing and Residential Life and has an understanding of the demands and challenges of working in this area.

Deep appreciation for the educational and social value of the community and a demonstrated commitment to accessible programs, services, events, and experiences.

Does not begin with no but is willing and able to say it with kindness when appropriate and necessary.

Being philosophically and ethically grounded, but with an interest in curiosity and innovation. An understanding that the be