Assistant Director of Enrollment Operations

ASSISTANT DIRECTOR OF ENROLLMENT OPERATIONS

VSC UP-PAT BARGAINING UNIT                   GRADE 12

 

BASIC FUNCTION

Serve as a key member of the Admissions & Enrollment Operations team. This technical position is responsible for the daily operations related to Admissions, managing and ensuring data integrity and record keeping across multiple systems. This role serves as a point of contact for the general admissions email. Additionally, this role ensures admissions policies and procedures are followed throughout the admissions process.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for daily operations associated with undergraduate and graduate records.
• Manage processes for importing and exporting data between multiple vendor datasources and VSC systems.
• Administer data management tasks, including data importing, migration, merging duplicate records, auditing, and identification and repair of data quality issues to maintain data integrity.
• Assist with all aspects of the annual cycle preparation process to include updating applications, queries, snippet content, and templates for travel, events, and inquiries.
• Resolve data discrepancies and updates to records.
• Assist with upkeep of data, queries and reports used by Admissions that support daily functions of Admission Operations.
• Oversee the Admissions general email to include triaging who or what department.
• is appropriate to respond, answer general questions, and process submitted documents.
• Provide recommendations for improvement, and communicate any system changes, upgrades, issues, or clarifications to end users.
• Stay informed of and enforce admissions policies and procedures.
• Perform other related duties as assigned.

 

SUPERVISION RECEIVED

Direct supervision received from Director of Enrollment Operations.

SUPERVISORY RESPONSIBILITY 

None.

MINIMUM QUALIFICATIONS

• Bachelor’s degree 
• Two (2) or more years of admissions experience.  
• Two (2) years progressive leadership experience in higher education admissions or enrollment management, or similar field such as business development, continuous improvement, marketing, or supply chain from which comparable skills can be derived. 
• Hands-on experience with SLATE, a customer relationship management system.
• Current, valid driver’s license and insurable driving record. 
• Flexible Schedule.
• Willingness to travel, primarily within the state of Vermont

 

PREFERRED QUALIFICATIONS

• Experience using a student information system such as Colleague.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge:

• In-depth knowledge of admissions operations, VSC experience desirable.  
• Specialized knowledge and skills related to specific areas of responsibility. 
• Commitment to developing own professional knowledge and the professional knowledge of team members regarding diversity, equity, inclusion and social justice and how it informs practices within area of expertise

Skills:

• Good planning, administrative, organizational, and supervisory skills. 
• Excellent writing, research, and analytical skills. 
• Organizational skills, attention to detail, and being a self-starter are critical for success.
• Strong customer/student and staff relationship management skills. 
• A demonstrated commitment to diversity, equity, inclusion and social justice.  
• Outstanding customer service orientation and commitment to high quality task execution.

Abilities:

• Demonstrated ability to support a diverse community and promote diverse perspectives, cultures and an inclusive environment
• Ability to use data-informed decision making to inform resource allocation, processes and procedures.
• Ability to communicate effectively with a wide range of individuals/groups inside and outside the VSC. 

 

Location: VTSU Castleton Campus, Castleton VT

Compensation: The budgeted compensation for this position is $50,000 - $56,150

Benefits Package:

• Medical Insurance
• Dental Insurance 
• Vision Insurance 
• Retirement Plan
• Tuition Waiver to Vermont State Colleges
• Tuition Waiver to UVM* for dependent children
• Employee Assistance Program 
• Long Term Disability