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SC
SVP, Head of Client Solutions
SCORUnited States, United Statesfull_timeVerifiedPosted 15 Mar 2024
About the role
Leads a team of marketing actuaries as well as the Partnerships team in managing, retaining and growing existing client accounts and developing new accounts/partnerships. Will actively work with strategy, pricing, underwriting, legal, digital solutions on ensuring service delivery and adequate pricing. Will work closely with the in-force team on ensuring accounts are performing in-line with expectations.
- Lead, coach, motivate and provide direction and support to the marketing actuaries as well as the partnerships team
- Engage with clients in market in conjunction with marketing actuaries to manage relationships, grow accounts and manage performance as necessary
- Serve as a key member of the management team that develops the company’s strategic focus
- Design and implement necessary processes and sales programs that are consistent with goals of achieving and sustaining profitable business growth and developing partnerships with key accounts.
- Spearhead sales and account managements initiatives that are consistent with the company’s overall strategy, ensuring the right product/service combination for our customers and developing partnerships with key client contacts
- Introduce innovative approaches to identifying and partnering with clients that set us apart from competitors and offer the greatest opportunity for profitable revenue/premium growth.
- Spend time with strategic accounts to improve client focus.
- Challenge existing sales, account managements and business processes, practices, and programs and determine what it will take to be the best.
- Design, implement, and sustain the best sales and account management processes related to current clients and new account acquisition processes related to attracting new clients and sources of profitable growth.
- Create a vision and culture around what it takes to increase sales productivity and client relationships and to improve return on sales investments, thus linking better innovative ways to segment clients.
- Lead changes introducing new technologies, products, services, and coverage ahead of our competitors.
- Determine and match the right type and level of resources to the clients’ requirements as an enabler for us to work productively with clients.
- Manage clients’ performance and measure that performance through sales and division performance programs.
- Be a driving force in the development of the work ethic, culture and values of the sales and marketing group.
- Analyze and evaluate the effectiveness of sales, methods, cost, and results.
- Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
- Through personal example, establish the style and approach which will characterize the Company’s dealings with the marketplace
- Establish and implement short-and long-range goals, objectives, policies, and operating procedures.
- Advise, direct, and represent Company at industry or business meetings to promote product/services/Company.
- Other duties as required for the position.
- 10-15 years of increasing insurance and/or reinsurance technical and management experience.
- Demonstrated experience in managing clients in achieving and exceeding sales goals
- Strong technical background / understanding of pricing, treaties, risk management, governance
- Demonstrated experience and success in reinsurance or insurance sales/distribution management and/or marketing and product development and management.
- Strong experience in strategic sales, relationship management, and product planning and implementation of associated programs.
- Knowledge of capital markets and insurance-related financing structures
- Demonstrated ability to effectively represent company in presentations at industry conferences, seminars and meetings
- Strong knowledge of life insurance market
- Self-starter, takes initiative and strategic thinker
- Results oriented manager and problem solver, preferred.
- Ability to think creatively, make decisions and set priorities and follow-through to achieve challenging sales goals, preferred.
- Strong presentation skills, preferred.
In order to provide our clients with a broad
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