Server Firmware Engineer (Firmware) - System Technologies and Engineering

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About the team

The System Technologies and Engineering team is looking for an experienced Firmware Engineer in the server domain to support the daily operation of the Data Centers. This individual will work with with a global team to ensure baseline functional requirements of BIOS/UEFI and BMC, perform daily approval of new version updates, conduct emergency accident responses in Data Centers on firmware related issues assist with troubleshooting and analysis for server issues, etc. The team's mission is to drive stability for our Data Centers servers.



Responsibilities:

- Ensuring the baseline server standards of BIOS/UEFI and BMC meet the Data Center operational requirements;

- Performing verification and approval of BIOS/UEFI and BMC new versions from our server vendors;

- Participate in emergency responses for server firmware related incidents in the Data Centers;

- Serve as the primary escalation point for end users regarding issues within the OS, coordinating across all internal teams to ensure issue resolution is completed promptly;

- Developing familiarity with Data Centers server firmwares to improve stability to meet business goals;

- Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems;