Senior Data and System Analyst

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $87,200.89 - $91,790.42 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

As part of the CQI  team, the Senior Data & System Analyst will lead compliance program data efforts from planning stages through execution of the evaluation and testing processes. Lead data capacity building compliance tools and systems for programs that includes empowering them with tools for real time data decision making to allow them to implement operational and program compliance in day to day program decision making. Participates in maintaining effective systems for continuous improvement throughout VOALA and the communities served.

DUTIES AND RESPONSIBILITIES

• Collaborate with stakeholders across the organization as well as with external partners to plan and implement compliance program systems plans. This includes involving others in compliance requirements, as well as collecting, processing, managing, and sharing client-, program- and organizational-level data. Demonstrate responsible professional behavior by participating effectively within and across teams.
• Conduct and oversee program compliance projects that apply qualitative and quantitative methods to assess programs and initiatives within and outside of the organization, drawing upon primary and secondary data.
  • Oversee the creation of effective systems (electronic and hard copy) for the gathering, quality assurance, and storage of all program data.
  • Lead program compliance systems and data and perform major project tasks, , designing data collection and analytic plans, establishing and managing project timelines, and leading project deliverables.
  • Work collaboratively with programs to design practical data compliance plans, develop goals and indicators.

• Provide technical assistance and support to programs regarding grant requirements, data collection procedures, and grant goals, objectives, and targets.
• Create effective systems (electronic and hard copy) for the gathering of data, quality assurance, and storage of all project data.
  • Monitor and provide regular feedback on staff use of these systems.
  • Thoroughly verifies and debugs code & software components, using best practices or established procedures;
  • Assists in identifying causes of database errors and provides resolutions;
  • Creates the initial mockup to ensure the program compliance requirements are accurately translated into the proposed solution;
  • Prepares user manuals, flow charts, training materials, and various technical documents;
  • Provides technical assistance and training to end-users.
• Performs special compliance and/or data systems projects as directed.

ESSENTIAL DUTIES

• Executes systems (electronic and hard copy) for the gathering, quality assurance, and storage of all project data. Monitor and provide regular feedback on staff use of these systems, including validation and debugging code & software components, using best practices or established procedures; assists in identifying causes of database errors and provides resolutions; prepares user manuals, flow charts, training materials, and various technical documents; provides technical assistance and training
• Oversees data collection (e.g., surveys, interviews, observation protocols). Manages, organizes and analyses data using a combination of tools (including SSPS, Atlas Ti, Excel, Tableau). Prepares written and visual summaries of data to convey results to stakeholders including compliance and data systems program reports, annual reports, dashboards and other evaluation-related documents.  Keeps up to date on best practices for data visualization.
• Conduct and oversee compliance projects to ensure programs compliance within and outside of the organization, drawing upon primary and secondary data.
• Collaborates with stakeholders across the organization as well as with external partners to implement compliance data and systems. 
• Performs sp