Healthcare Revenue Cycle Advisory and Solution Engineering Team Lead

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Job Description

The Healthcare Revenue Cycle Advisory and Solution Engineering Team Lead reports to the PMI Healthcare Head and operates as a player/coach responsible for leading a team of healthcare industry subject matter experts focused on healthcare payments, revenue cycle operations, treasury optimization, and healthcare technology integration. This client-facing leadership role is responsible for developing advisory strategies, thought leadership content, and industry best practices that help healthcare organizations improve financial performance and operational efficiency across the revenue and payment lifecycle.
The Team Lead will manage and develop a team of 3-4 advisors with expertise in healthcare payment ecosystems, Electronic Health Record (EHR) platforms, practice management systems, enterprise resource planning (ERP) applications, and healthcare treasury workflows. The individual will engage directly with healthcare providers, health systems, and other healthcare organizations to understand their operational, financial, and technology environments and provide consultative guidance on how U.S. Bank solutions align with their unique needs.
This role serves as a strategic advisor and industry expert, collaborating closely with sales, product, treasury management, merchant services, implementation, and healthcare innovation teams to support client growth objectives, complex deal pursuits, and long-term product strategy initiatives.

Essential Functions

Client Advisory Leadership

Serve as a player/coach, leading a team of healthcare treasury and revenue cycle advisors while maintaining direct engagement with strategic healthcare clients and prospects. Act as a trusted advisor to healthcare organizations by providing consultative guidance on treasury, payments, receivables, disbursements, revenue cycle management, and healthcare financial operations. Lead client discussions and discovery sessions with senior stakeholders across Treasury, Revenue Cycle, Information Technology, Finance, Accounts Payable, Patient Financial Services, and Executive Leadership teams. Assess client operating environments and technology ecosystems to identify opportunities to improve cash flow, payment automation, reconciliation processes, patient payments, supplier payments, and financial performance.

Healthcare Technology & Integration Expertise

Develop and maintain expertise in healthcare technology platforms, including Electronic Health Record (EHR) systems such as Epic, Oracle Health (Cerner), Meditech, athenahealth, and other relevant healthcare financial systems. Advise clients and internal stakeholders on healthcare payments integration best practices and system architecture considerations that support successful treasury and payment solution adoption. Partner with implementation, product, and technical teams to align solution designs with healthcare industry workflows and technology requirements.

Thought Leadership & Industry Strategy

Develop healthcare-focused thought leadership, best practice frameworks, market insights, and educational content that position U.S. Bank as a leader in healthcare payments, treasury management, and revenue cycle innovation. Monitor industry trends, regulatory developments, technology advancements, and emerging healthcare payment models to inform client recommendations and internal strategy. Represent U.S. Bank at healthcare industry events, client forums, executive briefings, and internal leadership meetings as a subject matter expert.

Sales & Deal Support

Partner closely with the Healthcare PMI Sales organization to support complex sales opportunities, strategic account planning, solution positioning, and deal strategy development. Participate in exploratory, diagnostic, and solution-presentation meetings to help clients understand the operational and technological value of U.S. Bank capabilities. Provide industry expertise that strengthens U.S. Bank’s ability to win new business and deepen strategic client relationships.

Product & Innovation Leadership

Collaborate with product management and senior leadership to identify gaps, opportunities, and emerging client needs within the healthcare payments ecosystem. Develop and present strategic recommendations t