Marketing Operations Senior Associate

Are you ready to make an impact at DTCC?  

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.  We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.  We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits 
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). 

The Impact you will have in this role:

The Marketing & Communications team at DTCC sits at the intersection of brand strategy, and innovation, shaping how the firm shows up in the market and engages with key audiences. We develop and execute integrated campaigns, manage internal and external communications, and bring DTCC’s story to life across digital, media, thought leadership, and events.

We are evolving and rethinking how work gets done, how impact is measured, and how teams collaborate. This role offers a front-row seat to that transformation, with the opportunity to learn, contribute, and grow in a fast-moving environment where ideas are valued and impact is visible.

The Marketing Operations team enables the Marketing & Communications (M&C) function to operate efficiently, manage resources effectively, and execute with rigor and accountability.

This role will support the day-to-day operations of M&C, with a focus on financial management, vendor coordination, intake processes, and operational governance. You will play a key role in ensuring that marketing investments are tracked accurately, workflows are executed consistently, and operational processes are well-managed and audit ready.

Your Primary Responsibilities:

Financial Management & Budget Tracking

• Support end-to-end budget tracking, ensuring accurate, complete, and timely financial submissions, including validation of data and identification of discrepancies prior to review cycles
• Coordinate cross-team inputs to maintain alignment across forecasts, actuals, and commitments, while tracking spends and supporting clear documentation of variances and updates

Vendor Management, Procurement & Onboarding

• Support end-to-end vendor management and procurement processes, including onboarding intake, documentation collection, coordination with Procurement/Legal, PO tracking, and maintaining accurate vendor records (spend, renewals, key documentation)
• Maintain and continuously improve a centralized vendor governance framework, including a comprehensive tracker and documented onboarding process that provides visibility into vendor status, ownership, lifecycle stages, and key decision points (renewals, reassessments, and risks)

Operational Governance, Workflow & Excellence 

• Support and continuously improve end-to-end Marketing Operations processes, including intake, request tracking, and workflow coordination, ensuring work is complete, properly routed, and delivered on time
• Maintain operational trackers and centralized repositories to provide visibility into requests, ownership, status, and documentation, while supporting standardized processes that improve efficiency and reduce rework
• Support audit and compliance readiness by maintaining accurate, complete documentation across financial, vendor, and operational activities, and contributing to clearly defined workflows, controls, and governance practices that strengthen consistency and reduce risk

Reporting & Measurement

• Maintain and evolve marketing performance dashboards and recurring reporting, in partnership with the Client Intelligence team, to ensure clear visibility into agreed KPIs (i.e., engagement, channel performance, pipeline influence, etc.) and consistent program reporting across the Chief Client Office.
• Strengthen reporting