General Manager
SIXTAbout the role
Job Description
Come Join the SIXT Battery Park, NY Team. General Manager $91,601- $100,000 Plus Bonus $68,750, Bonus paid out monthly & Company Car. Must have Rental Car General Manager experience, Retail General Manager, Hospitality General Manager, Operations General Manager.
SIXT is looking for a General Manager to handle the growth and profitability of their very own operation while ensuring that we are providing first class experience. As an essential part of the team, They will be responsible for the development of their very own branch while driving profitability as they train and develop your staff. The ideal candidate possesses the following attributes:
- Strong supervisory and communication skills
- Exceptional interpersonal and relationship building skills
- Strong organizational skills with the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
What you will do:
- Ensure the effective process of all types of car rental transactions
- Provide exemplary customer service and issue resolution
- Participate in all areas of employee management
- Understand cost control and achieve individual sales goals
- Monitor prices and set rates for walk-ups
- Uphold company standards and processes
- Increase the market penetration of the branch and increase revenue
- Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staff
- Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness
- Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
- Complete sales calls with Management Trainees to further their development
- Handle or assist in the resolution of escalated customer service issues
Qualifications
About you:
- Bachelor's degree
- Minimum of 10 years of work experience in sales and customer service
- Minimum of 5-7 years of management experience in the rental car industry running an airport location
- Must be at least 21 and have a valid driver's license with a clean driving record
- Ability to work 40 hours per week including day and/or evening hours
- Likely to require at least 20% travel, some of which may be by airplane
- Must be willing to wear company uniforms
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Ability to communicate in other languages is a plus
Additional Information
[5:19 PM] Scarlett Fennel
SIXT is looking for a General Manager to handle the growth and profitability of their very own operation while ensuring that we are providing first class experience. As an essential part of the team, They will be responsible for the development of their very own branch while driving profitability as they train and develop your staff. The ideal candidate possesses the following attributes:
- Strong supervisory and communication skills
- Exceptional interpersonal and relationship building skills
- Strong organizational skills with the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
What you will do:
- Ensure the effective process of all types of car rental transactions
- Provide exemplary customer service and issue resolution
- Participate in all areas of employee management
- Understand cost control and achieve individual sales goals
- Monitor prices and set rates for walk-ups
- Uphold company standards and processes
- Increase the market penetration of the branch and increase revenue
- Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staff
- Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness
- Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
- Complete sales calls with Management Trainees to further their development
- Handle or assist in the resolution of escalated customer service issues
About you:
- Bachelor's degree
- Minimum of 10 years of work experience in sales and customer service
- Minimum of 5-7 years of management experience in the rental car industry running an airport location
- Must be at least 21 and have a valid driver's licens
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