Duke Homecare & Hospice Duke Homecare & Hospice offers hospice, home health and infusion services as well as serves as the home for the Duke Caregiver Support Program. Our Hospice team works closely with a patient's physician to provide comprehensive, individualized care in the comfort their home or at our inpatient hospice facility located in Durham. Our team of nurses, therapists, social workers, counselors, and chaplains help patients and their families manage advanced medical conditions. Duke Home Health provides services in a patient's home that include skilled nursing, physical therapy, occupational therapy, speech therapy, social service, home health aides, and pain and wound management. Our infusion team comes to a patient's home to administer intravenous medications, including antibiotics and chemotherapy, to children and adults. Our nurses, pharmacists, dietitians, and patient services coordinators work under the direction of a patient's doctor to monitor needs and treatment.

DHCH Position Title

Clinical Social Worker Lead

 

Duke Job Title

Clinical Social Worker

 

Last Revised

05/09/2019

 

Duke Job Code

5028

 

FLSA Status

Exempt

Duke Market Target

F2

 

Link to Duke Job Description

https://forms.hr.duke.edu/descriptions/duhs/select.php?ID=5028

 

 

 

 

 

 

 

 

 

 

 

 

$5,000.00 Commitment Bonus

JOB SUMMARY

Nothing beyond the stated Duke minimum requirements.

 

JOB RELATIONS

 

Department

 

Hospice Home & Partners, Home Health

 

Reports To

 

Assistant Director of Family and Volunteer Services

 

Supervises

 

N/A

 

 

 

 

MAJOR JOB RESPONSIBILITIES (50%)

 

       Refer to the Duke University/DUHS official classification description for minimum       

       requirements.  DHCH preferred requirements are:

 

1. Provide education to the community related to end of life issues and potential resources.
2. Contribute to the mission of the DHCH and health system by participating in academic activities such as committees, conferences, publications, teaching and research.
3. Maintain records and statistics in accordance with department, DHCH health system policies.
4. Participate in DHCH continuous quality improvement efforts.
5. Maintains confidentiality of employee and patient information.
6. Exhibits an attitude, which promotes harmony and goodwill in the workplace.
7. Displays a clean, neat, professional appearance.
8. Participates in Performance Improvement Program.
9. Promotes quality, comprehensive services through a team approach.
10. Perform other related duties as assigned.

 

SOCIAL WORK LEAD RESPONSIBILITIES (50%)

 

1. Program Oversight to include day to day resource allocation, coordination of services, address program need and quality of care, staff counseling, supervision of front line staff including field supervisory visits, leading commit to zero Tier 1 Huddle, lead group work, staff scheduling.
2. Strategic Management to include assisting Assistant Director to facilitate change and evaluate outcomes;
3. Financial Management with evaluation of productivity, adherence to Availability for Work Policy, timely completion of documentation.
4. Human Resource Management to include evaluation of staffing patterns and needs, adherence to labor laws, staff recruitment and retention, staff development from hire through precepting; staff education and needs assessments; promote positive team dynamics; back-up approval for staff in API; providing coaching, counseling and progressive counseling to address staff performance issues.
5. Performance Improvement to include data collection and evaluation, patient/customer engagement, assess customer satisfaction; manage incident reporting; monitor and promote workplace safety; respond to patient complaints, work with manager to develop performance improvement for staff.

 

 

PREFERRED QUALIFICATIONS

(Above and beyond what is stated in the DUHS job description)

 

Education and Formal Training

 

Refer to the Duke University/DUHS official classification description for minimum requirements.  DHCH preferred requirements are:

 

Two years of post-masters experience in a clinical setting.

Licensures, Ce