Regional Field Service Technician (SERVICE+)

Responsibilities:

• As a SERVICE+ Technician, your role is to maintain proactive connections with customers by providing cursory assessments on our technologies, spare parts, and conveyor cleanliness.
• Provide consultation with key reliability personnel on perceived hurdles and questions they have on optimally maintaining and operating their Intralox systems along with giving feedback on the general health of our installed technologies and optimal peak preparedness.
• This position requires a strong mechanical background and a desire to interact with key customer contacts at multiple high focus Logistic & Material Handling locations. 
• Effective communication and planning skills are also needed to manage a territory of approximately 5- to 6-hour (400-mile) radius from key locations within the regions listed above. 
• Must be available for some further travel throughout North America as needed, but this is anticipated to be minimal. 
• Support & promote Activated Roller Belt (ARB) and ancillary conveyor equipment applications.
• Enjoy building customer relationships and effectively communicate with internal and external stakeholders.
• Perform health assessments, spares assessments, troubleshoot problem installations or applications in the field and consult with site management on solutions.
• Communicate opportunities to Intralox customer account teams.
• Inspect conveyors to gather detailed technical information on opportunities for improvement.
• Communicate conveyor solution recommendations verbally and