Coordinator, HR Ops Data Processing

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Role Summary

The Coordinator, HR Operations is responsible for reviewing workflow requests and inputting organizational level and employee personal data information into the HR database. The Coordinator, HR Operations will be responsible for completing the assigned transaction workloads while meeting Service Level Agreements (SLAs) and maintaining data integrity. The Coordinator, HR Operations also has the responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing. This position will be based in Englewood Cliffs, NJ, and will report to the Manager, HR Operations.

Responsibilities

• Accurately inputs data into SAP HCM including but not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Position; Create/Maintain Org Unit to assist in planning and execution of reorganizations within the structure.
• Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns.
• Fosters and maintains productive working relationships with HR Business Segment Leaders and Generalists in the HR field community.
• Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
• Answers inquiries from HR client groups related to but not limited to WFFs/Org Process Change Requests/People Process Change Requests. 
• Responsible for maintenance of confidential electronic personnel records for groups not entered via myHR.
• Acquire and maintain the expertise to provide support in NBCUniversal HR systems that are including but are not limited to (i.e., myHR, SAP HCM, HR Ops Central and Zendesk).
• Develops a strong knowledge of HR Business Segments to understand data and reasonable checks on data received for input.
• Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
• Identifies system defects and assists with process improvement opportunities, including system enhancement testing.
• Fulfils responsibilities in compliance with department and company policies and procedures.
• Develops and maintains procedural documentation.
• Other duties and responsibilities assigned as needed. Develops strong knowledge of HR Business Segments to understand data and reasonable checks on data received for input.
• Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
• Identifies system defects and assists with process improvement opportunities, including system enhancement testing.
• Fulfils responsibilities in compliance with department and company policies and procedures.
• Develops and maintains procedural documentation.
• Other duties and responsibilities assigned as needed.

Qualifications

Basic Requirements:

• Bachelor’s degree or equivalent HR work experience.
• 1+ year of experience with SAP HCM (OM/PA) or any other related HRIS system.
• 1+ year of experience with HR data entry.
• Entry to Intermediate level expertise with Microsoft Office Suite (Outlook, Excel and PowerPoint)

Desired Characteristics:

• Solid interpersonal and team skills, ability to communicate well, verbal and written, with individuals and in group settings at all levels of an organization.
• Excellent customer serv