At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

The Inventory Control Supervisor is responsible for managing, controlling, and directing all inventory control activities for Receiving and Rackside Material Kitting operations. This role oversees 24/7 dock receiving performance, material flow coordination, stock level monitoring, SAP transaction accuracy, and kitting delivery to production lines. The Supervisor ensures process adherence across all shifts, drives continuous improvement using Lean tools, and leads the design and implementation of new processes and standardized work. This role provides exceptional support to internal customers, team members, and shareholders while ensuring operational accuracy, safety, and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention

• Recruit, interview, and hire Inventory Control, Stockroom, Prep, and Shipping Supervisors.

• Communicate selection criteria for all Receiving and Rackside Kitting staff.

• Coach Inventory Control leaders on effective interviewing and hiring practices.

• Monitor turnover, identify root causes, and implement corrective actions.

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis.

• Create, validate, and maintain training curricula for Receiving and Rackside Kitting processes.

• Coach and mentor team members to deliver excellent service to internal and external customers.

• Build and maintain succession plans for key roles.

Performance Management

• Establish measurable goals and operational KPIs (e.g., dock-to-stock time, SAP accuracy, kitting timeliness, 5S audits).

• Gather feedback from leadership, peers, and team members to support performance coaching.

• Conduct performance evaluations professionally and on time.

• Drive teams to improve operational metrics and organizational goals.

• Maintain focus and alignment during high-volume or crisis situations.

• Ensure recognition programs are applied consistently.

Communication

• Provide weekly communication forums for all shifts.

• Present verbal and written information in a clear, organized business style.

• Encourage open dialogue, questions, and process feedback.

• Adapt communication style to individuals and diverse teams.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy and Direction

• Understand and support campus strategic direction.

• Define and implement an Inventory Control strategy supporting receiving flow, SAP accuracy, and kitting efficiency.

• Develop deep understanding of workcell needs and production demand requirements.

• Provide regular operational updates to leadership.

Cost Management

• Identify opportunities to reduce cost through Lean process improvements, waste elimination, and workflow optimization.

• Monitor departmental cost trends and continually seek efficiency improvements.

• Provide cost-related insights across functional departments.

Forecast Development and Accuracy

• Prepare timely forecasting for staffing, volume expectations, and material flow for 24/7 operations.

• Compare forecast results to historical performance to identify trends and improve planning accuracy.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Drive continuous improvement through Lean tools, trend analysis, and KPI management.

• Ensure receiving teams follow correct processes and documentation across all 4 shifts.

• Ensure rackside kitting teams monitor stock levels and deliver materials to production accurately and on time.

• Lead process creation: develop, document, and deploy new SOPs and standard work for receiving, kitting, and material flow.

• Ensure SAP accuracy for all receipts, putaways, transfers, and rackside movements.