Assistant Store Manager

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
 

 

Overview:

As the Assistant Store Manager, will be responsible for leading and inspiring a team to deliver an elevated shopping experience while driving sales and operational excellence. The Assistant Store Manager will work closely with the Store Manager to implement business strategies, maintain brand integrity, and cultivate strong client relationships.

 

Responsibilities:

 

Sales & Client Experience

• Drive sales performance by supporting the team in achieving individual and store sales targets.
• Deliver an elevated, personalized luxury experience to high-net-worth clientele.
• Build and maintain strong client relationships through CRM strategies and personalized follow-ups.
• Ensure the team delivers superior product knowledge and exceptional client service.

Team Leadership & Development

• Assist in recruiting, onboarding, and training new team members.
• Provide ongoing coaching and performance feedback to ensure a motivated and engaged team.
• Foster a positive and collaborative work environment aligned with brand values.

Operations & Visual Merchandising

• Oversee daily store operations, ensuring efficiency in inventory management, cash handling, and stock replenishment.
• Uphold luxury brand standards through visual merchandising and store presentation.
• Ensure compliance with company policies, procedures, and loss prevention measures.

Business Development & Reporting

• Analyze sales reports and KPIs to identify areas of improvement and drive business growth.
• Assist the Store Manager in executing marketing and promotional strategies.
• Develop and implement initiatives to increase foot traffic and client loyalty.

Qualifications & Skills

• 3+ years of experience in luxury retail, preferably in a leadership role.
• Strong understanding of luxury clientele, high-touch service, and clienteling techniques.
• Proven ability to drive sales and meet/exceed targets.
• Excellent communication, leadership, and organizational skills.
• Proficiency in using CRM systems and retail POS software.
• Passion for luxury fashion, fine jewelry, watches, or lifestyle products.

 

Salary Range: $23-$26 per hour

#MM #LI-AR

 

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.