Senior Consultant- Program Management

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Job Description

Turner & Townsend are seeking an experienced Program Management Office (PMO) Senior Consultant within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector – the ideal candidate will have experience across multi sectors and have transferrable skills.

Core Responsibilities:

• Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
• Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
• Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
• Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation
• Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
• Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
• Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
• Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact. 
• Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
• Support the day-to-day operational management duties of the team, as part of the leadership team you will be required to support the achievement of our strategic goals
• Act as or support the commission leads on our programs including managing client relations and commercial contractual arrangements
• Support the development of program processes and systems that enable efficient data collection, management, and benchmarking
• Ensure compliance to company compliance rules on all projects managed by third party Project Managers
• Design and undertake training sessions and produce materials on new processes, changes and efficiencies
• Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
• Champion service quality in everything we do
• Lead and motivate others to deliver excellent client service
• Support business development activities with new and existing clients, including bid writing
• Act as the key, day to day client interface, ensuring that client objectives are met through the delivery of our service
• Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
• Understanding, identifying, and developing cross-divisional ideas into value opportunities.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications

• 5-10 Years’ experience in program management, construction management or Audit and Compliance.
• Bachelors’ degree in Construction Management, Engineering, or similar degree.
•  Strong communication and leadership skills.
•  Attention to detail in service delivery, communications, and ways of working with others
•  Demonstrably excellent analytic and communication skills
•  Commercial awareness including the ability to articulate business decisions within the wider context and market trends
• Confident leading alone and working as part of a team, with ability to flex according to the needs of the progra