Senior Manager, Integrated Insights & Strategy, Specialty Care CEP

ROLE SUMMARY

The Senior Manager, IIS Specialty Care Customer Engagement Platform will support strategic thought partnership to the US CEP leadership team. You will support the IIS CEP team to maximize the performance and effectiveness of the customer facing team by harnessing insights from multiple sources, supporting day-to-day problem solving, team management, and business partner management. You will partner with the IIS CEP directors in the areas of strategic planning, analytic and strategic support, optimization of field force deployment, and business planning. You will leverage your deep functional analytic knowledge and exceptional intellectual curiosity, while being an indispensable thought partner, influencing senior CEP National Leaders and ensuring the highest quality work.

The ideal candidate is someone with a proven track record of high-value stakeholder consultancy, responsible for framing, designing & executing solutions for challenging business situations. Their team orientation and collaborative approach, along with their outstanding listening skills and ability to manage through influence, will enable their exceptional intellectual and analytical curiosity to shine. Their sophisticated executive demeanor and comfort functioning with senior CEP leaders along with their excellent presentation skills, including strong verbal and writing capabilities, will drive their success. As will their ability to work collaboratively in a team environment and to influence and drive change at all levels in an organization.

This position also affords real time learning in the use of AI to advance our core analytical and strategic capabilities. Embracing and accelerating our work through AI is a core expectation for the role.

Joining this distinctive function offers colleagues the opportunity to prepare for promoted opportunities across various functions, such as sales leadership, account management leadership, marketing, commercial operations, and advanced analytics.

ROLE RESPONSIBILITIES

The individual will report directly to the SCBU IIS CEP Lead.

Key responsibilities include:

Support TA sales strategy

• • Support scorecard review with sales and Marketing leaders at regular business review discussions to track performance and share best practices and key insights

  • Support partnership with SCBU cross-functional partners and Commercial Analytics (GCA) colleagues to share and align on insights, strategies, and reporting

  • Support the identification of opportunities and gaps in strategy/ tactical execution, develop and implement solutions via frequent interactions with field-based colleagues, brand team leaders and cross-functional partners

  • Develop a SCBU partnership & PFE collective advantage with learnings to enhance our organizational effectiveness aligned to our Purpose Blueprint

Support field force deployment& targeting

• • Leverage analytic capabilities to develop optimized field force scenarios for sizing, structure, and targeting

  • Partner with IIS CEP team lead to facilitate cross-functional teams to assess, design and implement deployment solutions aligned to operating planand brand strategic priorities

  • Assist in development of tools and resources for leaders to optimize deployment based on local market dynamics, vacancies, and portfolio changes

  • Proactively identify opportunities to drive innovation in our go-to-market model (structure, roles, technology and/or capabilities)

Project Management

• • Support new and ongoing projects to ensure on-timecompletionwithin budgetand successful deployment

  • Connect granular taskto longer-term strategic initiativesfor SCBU

  • Serve as a liaison between leadership,vendorsand key stakeholdersto accelerate project success

  • Innovate and bring forward potential solutions tounmet, strategicneeds across SCBU functions

Use of AI

• Learn and leverage AI appropriately to accelerate our core analytical and strategic capabilities.

BASIC QUALIFICATIONS

• BA/BS Degree required.  MBA o