Associate Director, Communications

Locations: Norwalk, CT | New York City

As the Associate Director of Communications, you will be responsible for the development and execution of communication strategies specifically designed for Technology & Product employees within the CTO organization. In addition, you will support operational activities arising from daily Technology demands. Your responsibilities include developing the strategies and plans for internal communication that resonate with a technical audience while maintaining the distinct product voice. This position offers the opportunity to significantly influence and shape our organizational culture, driving a high-performing and highly engaged Technology team.

Responsibilities:

• Manage internal communications to the Technology population of FactSet, acting as the primary writer, editor, and publisher.

• Craft CTO communications in a way that relates to both a Technology & Product audience.

• Plan, coordinate, and prepare the agendas and content for monthly Tech updates, Tech/Product townhalls, and CTO LT on-sites.

• Manage a wide variety of projects from conception through execution.

• Partner with Operations peers on long-term planning for the department as well as provide the strategy, vision, and future direction for communication efforts.

• Synthesize information from across business units and regions to create clear and concise briefings and presentations for the CTO.

• Deliver crisp and succinct communications, leveraging a deep knowledge and a significant understanding of our organization, business, and culture.

• Organize and coordinate executive speaking/panel opportunities for senior management and talent

• Work collaboratively with the CTO’s Executive Assistant and Operations peers to set cadence for company meetings, leadership meetings, employee interactions and other internally facing situations. Set meeting agendas and ensuring all participants are prepared.

• Deliver precise meeting notes for key meetings where required and track meeting follow ups, facilitating the removal of obstacles or mitigating risks that may inhibit delivery.

Required Skills:

• Bachelor’s Degree Required.

• 10-12 years of related experience, ideally with a technical background.

• Deep understanding of FactSet’s business, product lines, position in the marketplace and culture.

• Strong written and oral communication and presentation skills.

• Disciplined planning and organizing ability to handle multiple projects simultaneously.

• Proven ability to create executive level presentations and communications.

• Ability to collaborate and work across teams and people at all levels of the organization.

• Great at project management, driving projects to completion and operating under pressure.

The budgeted salary range for this position in the State of Connecticut and in New York City is $135,000 - $155,000.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• Contributing to a firm with over 40 years of consecutive growth, named a 2023 Best Place to Work by Glassdoor and led by a top-rated CEO Talent Champion.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and companywide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism, sustainability, and inclusivity, where collaboration is always encouraged, and individuality drives solutions.
• Career progression plans with dedicated time each month for learning and