Supply Chain Manager, SSD, Sub Same Day

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Supply Chain. This role involves regular communication with operation teams, tech teams, and project sponsors on status, risks and change control. The role requires ownership of outbound planning, on road metric performance and driving process improvements across the program. The supply chain manager will focus on building robust processes, by keeping plans, feedback and goals aligned between all stakeholders.

Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Working with Business, Finance, Tech and operations partners to lead initiatives surrounding cost, volume and speed optimization goals
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Build scalable hands-off the wheel products and systems partnering with analytical and technological teams
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Work with program managers, business leaders and leadership team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Roll up your sleeves and do whatever is necessary; general manager / owner mentality

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA

Basic Qualifications

- - Completed Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or equivalent education/experience
- - 3+ years of experience in program management, logistics, operations, supply chain, transportation, or equivalent education/experience
- - Demonstrated experience leading and owning cross-functional programs
- - Demonstrated experience owning the design, implementation, and optimization of initiatives at scale
- - Experience with data mining and data analysis
- - Advanced proficiency in Microsoft Excel
- - Experience with analytical tools such as SQL, Tableau, or Microsoft Access

Preferred Qualifications

- - Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
- - Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
- - Demonstrated ability working in an ambiguous environment
- - Experience handling changing priorities and using good judgment when working in stressful situations
- - Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
- - Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
- - Executive level written and oral communication skills
- - Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape
- - High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
- - Experience with Forecasting, Sales & Operations Planning and Inventory management

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.